Louise Jayne Bond
Lewisham
Summary
Diligent Sales Assistant with solid background in assisting sales teams. Successfully supported sales processes and enhanced customer satisfaction through effective communication and problem-solving. Demonstrated strong organizational skills and adaptability in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Sales Assistant
Ripe Maternity
07.2019 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Casual Sales Assistance
Bonza Brats
08.2016 - 02.2025
- Company Overview: Bonza Brats is a store which has lots of diversity for new born baby's gifts and clothing up to teenagers
- It's a fun store with a high turn-over of gifts and seasonal clothing
- Deliver and maintain high customer care standards
- The ability to analysis and organize stock and ensuring refills are actioned promptly and accurately
- The ability to multi-task and balance customer care with other duties required
- Show initiative in potential danger I.e
- (young children running around the store)
- Bonza Brats is a store which has lots of diversity for new born baby's gifts and clothing up to teenagers
- It's a fun store with a high turn-over of gifts and seasonal clothing
Sales Assistant
David Jones
10.2006 - 07.2012
- Swimwear Department / Knitwear and Coats depending on current season;
- Provide product knowledge awareness in the different, brands of swimwear
- Excel helping customer's find the perfect swimwear which flatters their body shape, and enables women to express more conference
- Function & duties: Ensure customer service is of the highest standards at all times
- Welcome and great all Customer's
- Identify customer needs by offering prompt, friendly, courteous service and by using relevant conversational sales and approach techniques
- Listen to customer's requirements and assist customers
- Maintain and upgrade product knowledge
- Increase customer awareness of current promotion, new product launches and upcoming events
- Assist in visual merchandising deliveries, unpacking
- Ensure that the store floor is presentable at all times
- Support co-workers, department manager and work towards store targets
- Have the ability to maximize sales opportunities across a variety of merchandise
- Have a proven track record achieving strong sales results
- Have exceptional service and sales skills
- Have loads of energy, motivation and enthusiasm for customers and fashion
- Provide an exceptional shopping experience for David Jones customers every time!
Sales Associate
GAP
12.2005 - 07.2006
- Providing excellent customer service, strong communication and organizational skills and the ability to work within a team environment
- Responsibilities include unpacking store deliveries; keep a well organized stock room with all garments folded correctly
- Refill stock before store open for the day
- End of closure ensure all stock on floor is size either on hangers or folded
- Ensure fitting rooms, efficient manner and follow-up
Designer/Copyright / Layout
Harcourt Brace Publishers / Elsevier Science Publishers
01.1999 - 01.2004
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Utilized strong typography skills to create visually striking print materials that captured attention and conveyed key messages clearly.
- Created marketing materials, including brochures, flyers and product catalogs to brand standards.
Designer
Mosby International Publishers
01.1997 - 01.1999
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Transformed client ideas into compelling visual concepts, ensuring their vision was accurately brought to life.
- Led team of designers in rapid prototyping of new app features, enhancing user engagement.
- Identified design requirements for each project.
Education
High School Diploma -
TAFE NSW
NSW12-2005
High School Diploma -
Central Saint Martin's College of Art And Design
London12-1992
High School Diploma -
Blackpool And The Fylde College
12-1981
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Product knowledge
- Customer assistance
Timeline
Sales Assistant
Ripe Maternity
07.2019 - Current
Casual Sales Assistance
Bonza Brats
08.2016 - 02.2025
Sales Assistant
David Jones
10.2006 - 07.2012
Sales Associate
GAP
12.2005 - 07.2006
Designer/Copyright / Layout
Harcourt Brace Publishers / Elsevier Science Publishers
01.1999 - 01.2004
Designer
Mosby International Publishers
01.1997 - 01.1999
High School Diploma -
TAFE NSW
High School Diploma -
Central Saint Martin's College of Art And Design
High School Diploma -
Blackpool And The Fylde College
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