Louise Kathleen Castro
malabar,nsw
Summary
Dedicated and focused receptionist/customer service. Adept at managing multiple projects with ease using expert time management methods. Who excels at prioritising, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Overview
27
27
years of professional experience
Work History
Receptionists
GP Maroubra
Maroubra, nsw
04.2012 - Current
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, faxed reports and scanned documents.
Received and distributed faxes and mail in a timely manner.
Cooperated with Medicare, and private insurance providers to resolve billing issues.
Cooperated with Medicare, and private insurance providers to resolve billing issues. Trusted key holder and trusted cashier.Honest, always punctual and flexible
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Organized files, faxed reports and scanned documents.
Received and distributed faxes and mail in a timely manner.
Cooperated with Medicare, and private insurance providers to resolve billing issues.
Cooperated with Medicare, and private insurance providers to resolve billing issues. Trusted key holder and trusted cashier.Honest, always punctual and flexible
Customer Service Center Specialist
Yellow Roadway Corporation
Bloomington , Ca
09.1997 - 06.2011
Education
Bachelor of Arts - Liberal Arts
California Baptist University, Riverside Cal
2010
Skills
- Staffing management ability
- Confident public speaker
- Patient-oriented
- Personal and professional integrity
- Sound decision making
- Proven patience and self-discipline
- Front Desk Triage trained
- Knowledge of Medical terminology
- Knowledge of Best Practice Software
- Knowledge of Australian Healthcare system
- Fluent in English
- Knowledge of French and Spanish
Affiliations
I have been a volunteer teacher in Tia Juana, Mexico at Our Lady of Guadalupe School. I have knowledge of French and Spanish Language I am certified in CPR and First Aid I have a current "working with children" clearance
Timeline
Receptionists
GP Maroubra
04.2012 - Current
Customer Service Center Specialist
Yellow Roadway Corporation
09.1997 - 06.2011
Bachelor of Arts - Liberal Arts
California Baptist University, Riverside Cal
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