Louiza du Plessis
Perth,WA
Summary
Dynamic and highly experienced Sales, Operations, and Office Management professional with over 17 years of proven success across manufacturing, export, and distribution industries. Demonstrates a strong track record of advancing through roles from reception and admin to senior management, reflecting adaptability, leadership, and deep operational insight. Skilled in internal and export sales management, financial controls, HR oversight, and ERP system implementation. Known for strategic thinking, hands-on leadership, and building strong client and supplier relationships. Proficient in platforms including SYSPRO, SAGE Evolution, Pastel Partner, Dynamics 365 Business Central, and RapidTrade. Recognized for streamlining processes, driving sales growth, and ensuring seamless business operations across departments.
Dynamic sales and operations leader with over 17 years of experience driving success in manufacturing and distribution. Proven track record in managing teams, optimizing processes, and enhancing client relationships. Expertise in financial controls, sales management, and ERP system implementation. Recognized for strategic thinking and hands-on leadership that fosters operational efficiency.
Overview
18
18
years of professional experience
Work History
Branch Manager
Match Trading Cape CC
03.2020 - 11.2025
- Day-to-day operations of the Match Trading office
- Managing and leading 2 internal staff and 3 external staff members
- Quoting new and existing clients
- Invoicing on Pastel
- Invoicing on Dynamics 365 Business Central
- Managing and capturing orders
- Back-order Reports
- Controlling stock pending status and releasing back-orders
- Ordering of stock (Procurement)
- External sourcing of stock
- Stock Management
- Stock Control
- Managing Stock Takes
- Internal and External Sales
- Managing internal and external sales functions
- Planning monthly / future sales
- Contribute to marketing initiatives and client communication
- Providing Technical Support to Clients
- Logging weekly margins
- Weekly visits to Key Customers
- Weekly and monthly sales reports
- Negotiate contracts and maintain productive relationships with suppliers and service providers.
- Monitor supplier performance and resolve issues to avoid operational delays.
- Assisting with Debtors Control
- Assisting with Creditors Control
- Overseeing Credit Management
- Cashbook Balances
- Balancing up to Trail Balance
- Remittances
- Account Recons
- Petty Cash Recons
General Manager
YG-1 South Africa
10.2017 - 02.2020
- Directed full office operations, ensuring efficient workflows, compliance, and timely executive reporting.
- Managed all HR functions including recruitment, performance reviews, payroll coordination, and employee relations.
- Oversaw company finances including budgeting, cash flow management, and monthly reporting in collaboration with accountants.
- Handled international import documentation and regulatory compliance to support smooth supply chain operations.
- Led internal sales strategy, set targets, and provided performance oversight across multiple channels.
- Managed inventory control, procurement planning, and stock optimization to reduce holding costs and meet customer demands.
- Organized and facilitated staff training events to ensure product knowledge, operational alignment, and professional development.
- Built and nurtured key account relationships, driving client retention and long-term revenue growth.
- Implemented and monitored customer service standards to ensure consistent client satisfaction.
- Collaborated with marketing teams to plan and execute campaigns, promotions, and brand-building initiatives.
- Developed and executed strategic business plans to achieve long-term growth and profitability goals.
- Identified new market opportunities and implemented initiatives to expand market share.
- Ensured company compliance with relevant legislation, labor laws, tax regulations, and health and safety protocols.
- Implemented Sage Evolution system to improve data accuracy and interdepartmental coordination.
- Oversaw basic IT infrastructure needs and coordinated with external providers for technical support.
- Negotiated contracts and maintained productive relationships with suppliers and service providers.
- Monitored supplier performance and resolved issues to avoid operational delays.
Receptionist → Export Admin → Internal Sales Manager
Somta Tools
06.2007 - 09.2017
- Progressed through administrative, export, and sales leadership roles, demonstrating adaptability and commitment to continuous growth.
- Managed full order processing cycle, including sales quotations, invoicing, dispatch coordination, and customer follow-ups.
- Handled front-line reception duties such as operating the switchboard, managing visitor flow, and maintaining professional communication standards.
- Oversaw export documentation processes including commercial invoices, packing lists, and compliance with international shipping regulations.
- Maintained accurate document control and filing systems for audits and traceability.
- Administered stock management functions such as GRN (goods received notes) processing, backorder tracking, and stock adjustments.
- Supervised a small team in the internal sales department, providing coaching, workload planning, and performance feedback.
- Utilized SYSPRO system to manage stock levels, generate sales reports, and monitor procurement and dispatch status.
- Supported internal departments with real-time reporting and data entry to streamline operations and improve customer service outcomes.
Education
Matric / Grade 12 - Afrikaans, English, Hotel Keeping & Catering, Computer Studies, Travel & Tourism, Business Economics
Gekombineerde Skool Noorderlig
Skills
- SYSPRO
- Pastel
- SAGE Evolution
- Dynamics 365
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- People Skills
- Problem-solving abilities
- Leadership/Managerial Skills
- Time Management
- Business and Accounts Management
References
- Brendan Goosen, Managing Director, YG-1 South Africa, +27 68 444 7146
- Warrack Lowther, Sales Director, Somta Tools, +27 66 479 5300
- Tim Gebhardt, CEO Match Trading,+27 82 909 0050
Hobbies and Interests
- Reading
- Yoga
- Park Runs
- Cooking
Languages
- Afrikaans
- English, Fluent (Speak, Read, Write)
- Afrikaans, Fluent (Speak, Read, Write)
Personal Information
- ID Number: 8706270024080
- Date of Birth: 06/27/87
- Nationality: South African
- Driving License: Code 8
- Marital Status: Married
Timeline
Branch Manager
Match Trading Cape CC
03.2020 - 11.2025
General Manager
YG-1 South Africa
10.2017 - 02.2020
Receptionist → Export Admin → Internal Sales Manager
Somta Tools
06.2007 - 09.2017
Matric / Grade 12 - Afrikaans, English, Hotel Keeping & Catering, Computer Studies, Travel & Tourism, Business Economics
Gekombineerde Skool Noorderlig