LOUIZ S KOICKAL
Seaton,SA
Summary
Customer-focused professional with experience in providing exceptional support to clients, managing customer inquiries and resolving issues effectively. Skill set includes strong interpersonal aptitude, ability to manage high-volume workload, and commitment to maintaining customer satisfaction. Have made significant contributions in improving client relationship management processes in previous roles. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities. Background in the field roles with high-volume customer demands. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Customer Care Assistant
Burger King
Kochi, Kerala
01.2022 - 01.2023
- Provided product knowledge to customers upon request.
- Handled cash register operations accurately and efficiently.
- Maintained a clean work area at all times.
Customer Service Team Member
Little India Mini-Mart
Melrose, SA
- Greeted customers and provided prompt, courteous service.
- Built relationships with customers through friendly conversations.
- Ensured store shelves were stocked appropriately with merchandise items.
- Tracked inventory levels to ensure sufficient supply of products.
- Responded to customer inquiries via phone, email and in-person.
Education
BBA - Bachelors of Business (Design And Marketing)
University Of South Australia
Adelaide, SA08-2027
Skills
- Customer Service
- Stocking and replenishing
- Microsoft Office
- Works Well Under Pressure
- Good communication skills
- Fast Learner
- Surface cleaning
- Food Preparation
- Ability to work in a Team
Certification
- RSA CERTIFICATE
- FOOD HYGIENE CERTIFICATE
- DRIVING LICENCE
Timeline
Customer Care Assistant
Burger King
01.2022 - 01.2023
Customer Service Team Member
Little India Mini-Mart
BBA - Bachelors of Business (Design And Marketing)
University Of South Australia
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