Lounaa Chhetrri
Sydney,NSW
Summary
Highly motivatedd employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Administrative Officer
Australian Catholic University
Sydney , New South Wales
10.2023 - Current
- Develop and monitor contracts for sessional academic staff
- Collaborate with the Timetabling team in conjunction with the Head of Disciplines and Head of School to address clash-free timetables that fits within the policy of the University
- Work closely with the academic staff to ensure student results are published on time.
- Manage the enrolment process for conditional students and monitor progression.
- Liaise with Heads of Academic Departments (HOD’s) and internal stakeholders around re-enrolment and enrolment advice.
- Facilitate “At Risk” students in scheduling appointments with Academic Staff.
- Work collaboratively with the Academic and Student Learning Support Team to optimise the student’s experience and success.
- Monitored email accounts regularly and responded appropriately within established timeframes
- Responded effectively to sensitive inquiries or complaints from students.
- Devise strategies to increase awareness of policies and initiatives.
- Establish and nurture strong relationships between Diversity and Equity students and Academic and Services staff.
- Ensured compliance with all organizational policies and procedures relating to administrative operations.
International Admission Officer
University of Tasmania
07.2019 - 09.2023
- Assessing applications and issuing Letters of Offer for various courses including Foundation to Higher Degrees to students from all over world
- Processing Confirmation of Enrollment (CoE) for students to apply for visa and maintain record with Department of Home affairs
- Performed Genuine Temporary Entrant Checks (GTE) at different stages of application to reduce number of visa refusals
- Reporting on Bulk admit error, Citizenship error, Integration error and Multiple Admit Error to ensure correct student information are stored in system and student are admitted on right course in timely manner
- Performed visa refusal analysis and update GTE guidelines accordingly
- Maintain excellent knowledge of visa conditions and admission process requirements
- Attending all internal and external stakeholder’s inquiries in a timely and professional manner
- Assisting students with enrolments and late arrival permissions
- Process manual admitting and enrolling when required using Student System Management (SMS)
- Working closely with colleges and marketing teams to facilitate admission process
International Recruitment and Marketing Officer
University of Tasmania
11.2018 - 06.2019
- Actively promote UTAS courses to International Students and help team to meet target through conversion of potential leads
- Provide timely support and guidance to partner agents to ensure correct information is given to prospective students about University’s application procedure
- Providing ongoing counselling to students to enhance their experience at college and assisting students with any questions or issues that may encounter
- Communicate with student applicants, parents, advisors, consultants and recruiting partners to smoothen the admission procedure
- Collaborated with admission team to determine optimal processes for reviewing applications
- Follow-up calls to applicants holding an offer to push for conversion and reach out emails to potential students
- Daily GTE Checks to ensure quality student are recruited.
Intern
11.2018 - 01.2019
- Housing Supply and Demand In Central Hobart, Quantitative Analysis Hobart City Council, Collect data on supply of both permanent and transient housing
- Predict population growth of City of Hobart and Greater Hobart
- Research demographic breakdown of predicted population
- Predict growth of tourism and student populations in Hobart
- Suggest for housing typology demand in future based on research demographic
Recruitment Officer
Abroad Education, Alfa-Beta Institute
, Nepal
01.2015 - 12.2017
- School visit for Year 11 and 12 students to speak about abroad education program
- In charge of weekly induction program aimed at providing general information about abroad education to all potential applicants
- Increase conversion through daily follow-up calls and emails
- Increase sales through new admissions to help meet both individual and department target
- Run presentation and interview skills training to help students succeed in visa interview
- Help students to process mainly US and Australia universities applications
- Responding to enquiries from prospective and current students (walk-ins, school tours, phone calls, and email enquiries)
- Awarded Sales person of the year in three consecutive terms.
Lab Assistant
South Dakota State University
, USA
08.2012 - 05.2014
- Assist to make PowerPoint presentations for seminars and conferences
- Data entry for experiments conducted by researchers
- Assist in workshop and conferences event arrangements
- Provide helping hand in plant and science lab to run a soil experiment.
Education
Master of Professional Accounting - Business Management
University of Tasmania
Hobart, TAS11.2019
Bachelor of Science -
South Dakota University
Brookings SD05.2014
Skills
- Effective Communication:
- Customer Service:
- MS Office Proficiency
- Teamwork
- Problem Solving
- Time management
- Administrative skills
- Recruiting
- Attention to detail
- Transcript Evaluation
- Review system and process guidelines
- Event organizing
- CRM
- Data entry
Timeline
Administrative Officer
Australian Catholic University
10.2023 - Current
International Admission Officer
University of Tasmania
07.2019 - 09.2023
International Recruitment and Marketing Officer
University of Tasmania
11.2018 - 06.2019
Intern
11.2018 - 01.2019
Recruitment Officer
Abroad Education, Alfa-Beta Institute
01.2015 - 12.2017
Lab Assistant
South Dakota State University
08.2012 - 05.2014
Master of Professional Accounting - Business Management
University of Tasmania
Bachelor of Science -
South Dakota University
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