LOURANS ASWAT
Sydney/Guildford,New South Wales
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Aiming to expand my experience, knowledge and skills of assisting individuals with physical, emotional and mental disabilities. Possesses deep understanding of mental health and behavioural sciences with ability to utilize knowledge to assist individuals in managing mental health challenges. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
The Co-Group
02.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Retail Assistant
City Chic
09.2022 - 04.2023
- Assisted in store merchandising, stocking shelves and setting up displays
- Handled cash register operations, including payments, returns, and exchanges
- Arranged store products on shelves and promotional displays
- Provided excellent customer service to clients in person and over the phone
- Provided strong customer service by greeting and building relationships with key clients
- Resolved customer complaints in a timely manner
- Cleaned store aisles and disposed of debris and waste to improve customer experience
- Maintained knowledge of company products and services to make informed recommendations to clients
Retail Assistant
Best & Less
02.2022 - 07.2022
- Assisted in store merchandising, stocking shelves and setting up displays
- Handled cash register operations, including payments, returns, and exchanges
- Arranged store products on shelves and promotional displays
- Provided excellent customer service to clients in person and over the phone
- Resolved customer complaints in a timely manner
- Cleaned store aisles and disposed of debris and waste to improve customer experience
- Managed daily operations of store when supervisors were absent
- Built strong working relationships with fellow associates and corporate contacts
- Maintained accurate records of sales transactions
Supermarket Employee
Bay xian supermarket
04.2021 - 01.2022
- Exhibited proficiency in handling money, making change, and balancing cash drawers daily
- Efficiently operated barcode scanners to ensure accuracy of pricing information during checkouts
- Employed effective communication skills when interacting with customers and colleagues
- Possessed advanced knowledge of product information to answer customer inquiries accurately
- Showed proficiency in utilizing merchandising techniques such as shelf labeling and product displays
- Developed strong organizational skills while stocking shelves, rotating products, and maintaining cleanliness of the store
- Demonstrated ability to provide excellent customer service and resolve customer complaints efficiently
Education
Bachelor of pscyhological and social sciences - Psychology/Social Science
Western Sydney University
Sydney, NSW11.2024
Skills
- Strong Communication and Interpersonal Skills in English and Arabic
- Emotional Support
- Confidentiality and Privacy
- Behavioural support
- Cultural Sensitivity
- Family Counselling
- Patient Counselling
- Trauma Informed Care Framework
- Transportation Assistance
- Team Cooperation
- Flexible Hours
- Safety and Cleanliness Standards
- Daily Living Support
- Documenting Incidents
- Documentation Abilities
- Mobility Assistance
- Communication Assistance
- Medication Schedules
- Safety Management
- Companionship and Emotional Support
- Appointment Organization
Languages
English
Fluent
Arabic
Fluent
Certification
Cardiopulmonary Resuscitation
Provide First Aid Certificate
Additional Information
I hold the following:
- NDIS screening worker check
- Working with Children Check
- Completion of the NDIS Training Module
- Valid Motor Vehicle Registration
- Comprehensive Motor Vehicle Insurance"
Timeline
Support Worker
The Co-Group
02.2024 - Current
Retail Assistant
City Chic
09.2022 - 04.2023
Retail Assistant
Best & Less
02.2022 - 07.2022
Supermarket Employee
Bay xian supermarket
04.2021 - 01.2022
Bachelor of pscyhological and social sciences - Psychology/Social Science
Western Sydney University
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