Summary
Overview
Work History
Education
Skills
Timeline
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Lourdes Moya Jones

Manly Vale,NSW

Summary

Hard-working and trustworthy worker prepared to contribute service-minded and dedicated attitude to a dynamic customer service team. Expertly manages customer orders and completes assignments to meet customer demand and quality expectations.

Overview

4
4
years of professional experience

Work History

Dog Walking

Independent Persons
03.2021 - Current
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips, as well as regularly when present.
  • Followed optimal schedules for animals as set by owners or supervisors.
  • Greeted pet owners warmly to build trust and create lasting relationships.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Followed pet care instructions for dietary needs and medication regimens.

Receptionist

Dumbo Smiles
10.2019 - 11.2020
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Welcomed customers with friendly greetings, answered general questions, gathered nature of visit and directed to specific offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

High School Diploma -

Redlands
Cremorne, NSW
11.2023

Skills

    • Customer Service
    • Schedule Management
    • Punctual and Reliable
    • Communication skills
      • Adaptability/flexibility
      • Organisational skills
      • Negotiation skills
      • Honest and Trustworthy

Timeline

Dog Walking

Independent Persons
03.2021 - Current

Receptionist

Dumbo Smiles
10.2019 - 11.2020

High School Diploma -

Redlands

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Lourdes Moya Jones