Summary
Overview
Work History
Education
Skills
Timeline
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Lovedeep Singh

Melbourne,VIC

Summary

Driven and detail-oriented professional with a proven track record in customer service and problem-solving. Excelled at Food Senselle by enhancing customer satisfaction through timely deliveries and professional communication. Skilled in working independently and supporting team members, consistently meeting productivity goals. Achieved significant improvements in efficiency and service quality, demonstrating a strong commitment to excellence.

Overview

2
2
years of professional experience

Work History

Courier

Food Senselle
06.2023 - 05.2024


  • deliver food to all restaurants on time including veg and non veg.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Warehouse Picker

Private Agency
01.2023 - 05.2023
  • Used scanners to quickly locate and track items in warehouse.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
  • Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.

Courier Driver

UPS Freight
08.2022 - 12.2022
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Kitchen Hand

Hotel Mail Exchange
06.2022 - 07.2022
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Customer Service Representative

Seven Eleven
05.2022 - 06.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Graduate Diploma - Hospitality

Australian Study Link
Melbourne, VIC
03.2025

Certificate III - Hospitality Administration And Management

Australian Study Link Institute
Melbourne, VIC
03.2024

Skills

  • Working Independently
  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Listen to seniors carefully and
    Always help team mates

Timeline

Courier

Food Senselle
06.2023 - 05.2024

Warehouse Picker

Private Agency
01.2023 - 05.2023

Courier Driver

UPS Freight
08.2022 - 12.2022

Kitchen Hand

Hotel Mail Exchange
06.2022 - 07.2022

Customer Service Representative

Seven Eleven
05.2022 - 06.2022

Graduate Diploma - Hospitality

Australian Study Link

Certificate III - Hospitality Administration And Management

Australian Study Link Institute

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