Lovejot Kaur

Completion of Community Services Course and Practical Placements

I have successfully completed a community services course, which incorporated practical placements providing hands-on experience in supporting clients, case management, and applying community work principles in real-life situations.

Placements with Nurturing Minds Foundation and The Equanimity Project

During my placements, I worked with Nurturing Minds Foundation and The Equanimity Project. These organizations focus on assisting individuals affected by domestic violence and homelessness, offering critical support services.

Support Services Provided

In addition to supporting individuals facing domestic violence and homelessness, these organizations provide housing assistance, NDIS services, and other vital support to help clients improve their quality of life

• Exhibited excellent people skills during interaction with employees and customers.
• Trained and developed new employees for ease of transition into team.
• Handled customer service by dealing with complaints, organizing stock and answering customer questions.
• Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
• Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
• Controlled store inventory and reviewed cash handling and operations reports.
• Upheld company customer service standards to provide customers with outstanding service and friendly environment.

• Maintained tidy and organized store environment to comply with cleanliness standards.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.