Summary
Overview
Work History
Education
Skills
Timeline
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Lovelesh Kumar

18 Kalgoorlie St, Pimpama ,QLD

Summary

Dynamic delivery professional with a proven track record at Australia Post, achieving a 98% on-time delivery rate. Skilled in route planning and customer relationships, I excel in problem-solving and maintaining safety compliance. Committed to enhancing customer satisfaction and streamlining processes through effective communication and dependability.


Overview

4
4
years of professional experience

Work History

Delivery Driver

Austraila Post
08.2024 - Current
  • Transporting goods to and from a variety of locations, ensuring their punctual delivery and optimal condition on arrival.
  • Loading and unloading goods, which can be strenuous physical labor.
  • Completion and management of all documentation related to deliveries, including manifests, PODs, etc.
  • Providing excellent customer service, answering questions, and handling complaints from clients.
  • Adhering to assigned routes and following time schedules.
  • Abiding by all transportation laws and maintaining a safe driving record.
  • Ensured timely deliveries, boosting customer satisfaction by 30%.
  • Maintained a 98% on-time delivery rate, enhancing company reputation.
  • Collaborated with team members to streamline delivery processes.

Taxi Cab Driver

13cabs
01.2022 - 08.2024
  • Drive 100 to 200 customers per week to destinations around the city using best safety practices, Complete at least 5 airport runs daily
  • Assist passengers with luggage and packages, sometimes to their front door when needed
  • Answer questions regarding local history, landmarks, restaurants and tourist attractions
  • Provide narration to highlight various points of interest during a car trip when passengers want to learn more information about a location
  • Handled cash transactions efficiently, providing accurate change when necessary and maintaining a balanced cash drawer at all times.

Restaurant Manager

Amin’s Kitchen Indian Restaurant
05.2021 - 12.2022
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.

Education

MBA -

Holmes Institute

MASTER I LABORATORY TECHINICIAN - BSC MLT

PSEB

Diploma in Pharmacy -

CT College of Pharmacy

Skills

  • Attention to detail
  • Problem solving
  • Route Planning
  • Delivery Verification
  • Communication and Interpersonal Skills
  • Efficiency and Time Management
  • Valid Driver`s License
  • Customer Relationships
  • Dependability and Honesty
  • Safe Driving Practices
  • Safety and Compliance

Timeline

Delivery Driver

Austraila Post
08.2024 - Current

Taxi Cab Driver

13cabs
01.2022 - 08.2024

Restaurant Manager

Amin’s Kitchen Indian Restaurant
05.2021 - 12.2022

MBA -

Holmes Institute

MASTER I LABORATORY TECHINICIAN - BSC MLT

PSEB

Diploma in Pharmacy -

CT College of Pharmacy

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