Lovely Angel Supatan
Northbridge,WA
Summary
Reliable and upbeat Sales Assistant, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Sales Associate
Plush Think Sofas
08.2023 - Current
- Organized shelves and sofas to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Assistant
Bed Bath N' Table
01.2022 - 04.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Assistant
Amart Furniture
04.2021 - 08.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Recommended complementary purchases to customers, increasing revenue.
Customer Service
Kentucky Fried Chicken
08.2018 - 04.2021
- Enhanced store reputation through exceptional customer service and friendly interactions.
- Stocked shelves and cases with new or transferred items.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Maintained punctual delivery times for consistent customer service experience.
- Directed cleaning, restocking, and customer service activities.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Trained new team member show to get everything done correctly.
Education
Advance Interior Design Diploma -
North Metropolitan TAFE
Perth, WA10.2025
High School Diploma -
Fremantle College
Beaconsfield, WA10.2021
Skills
- Excellent people skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Multi-tasking strength
- Reliable and punctual
- Verbal/written communication
- Cash Register Operation
Timeline
Sales Associate
Plush Think Sofas
08.2023 - Current
Sales Assistant
Bed Bath N' Table
01.2022 - 04.2023
Sales Assistant
Amart Furniture
04.2021 - 08.2022
Customer Service
Kentucky Fried Chicken
08.2018 - 04.2021
Advance Interior Design Diploma -
North Metropolitan TAFE
High School Diploma -
Fremantle College
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