Lovepreet Kaur
52 Thames Blvd, Werribee,VIC
Summary
Dedicated professional with experience at Marathon Foods and Chicken Shop, excelling in product packaging and customer service. Recognized for enhancing warehouse efficiency and resolving customer complaints with empathy. Known for punctuality and attention to detail, consistently delivering high-quality results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Warehouse Packer
Marathon Foods
11.2024 - Current
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Customer Service Representative
Chicken Shop
01.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Certificate III - Carpentry
Edinburgh International College
Broadmeadows, VIC03.2024
Master Of Information System Management - IT
Holmes Institute
Melbourne, VIC11.2023
Skills
- Punctual and reliable
- Attention to detail
- Teamwork
- Product packaging
- Multitasking and organization
- Verbal and written communication
- Customer service
Timeline
Warehouse Packer
Marathon Foods
11.2024 - Current
Customer Service Representative
Chicken Shop
01.2022 - Current
Certificate III - Carpentry
Edinburgh International College
Master Of Information System Management - IT
Holmes Institute
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