Navjot Singh
Willeton,WA
Summary
Experienced with enhancing customer interactions to boost loyalty and sales. Utilizes effective communication and problem-solving strategies to address customer needs. Track record of maintaining high levels of customer satisfaction and achieving sales targets consistently.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Indian Grocery Store
08.2025 - Current
- Assisted customers with product inquiries and store navigation.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints efficiently, enhancing satisfaction levels.
- Maintained cleanliness and organization of store displays and inventory.
Restaurant Team Member
Customer Service Representative
07.2025 - 09.2025
- Provided exceptional customer service in fast-paced restaurant environment.
- Assisted with order processing and ensured accuracy of transactions.
- Collaborated with team members to maintain cleanliness and organization.
- Adapted quickly to changing menu items and promotions.
pick & packer
Customer Service Department
05.2024 - 12.2024
- Operated packing machinery to ensure efficient product packaging.
- Organized and labeled packaged products for accurate inventory management.
- Collaborated with team members to meet daily production goals.
- Maintained cleanliness and safety standards in packing area.
Education
Bachelor of Business - Finance
Murdoch University
Perth, WA07-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Relationship building
- Computer proficiency
- Payment processing
Timeline
Customer Service Representative
Indian Grocery Store
08.2025 - Current
Restaurant Team Member
Customer Service Representative
07.2025 - 09.2025
pick & packer
Customer Service Department
05.2024 - 12.2024
Bachelor of Business - Finance
Murdoch University