Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL INFORMATION
Timeline
Generic

Lovepreet Pannu

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Rideshare Driver

Uber/DiDi
01.2025 - Current
  • Deliver outstanding customer service to diverse passengers, ensuring safe, comfortable, and reliable transportation experiences.
  • Utilize strong communication and problem-solving skills to address passenger inquiries and resolve concerns promptly.
  • Manage multiple trips efficiently, adapting to dynamic schedules while maintaining vehicle cleanliness and safety standards.
  • Apply basic computer skills via ride-sharing apps to navigate routes, process payments, and track trip data accurately.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Ensured compliance with all relevant legislation and corporate policies within the region, minimizing legal risks or penalties associated with non-compliance issues.
  • Maintained compliance with health code compliance and consistently achieved scores 5 STAR.
  • Addressed regulatory and legal compliance matters.

Formwork Labourer

Sam Formwork
10.2024 - 01.2025
  • Collaborated with diverse teams to execute precise formwork tasks, ensuring high-quality outcomes in time-sensitive projects.
  • Demonstrated attention to detail by reading grade stakes and survey instruments for accurate form alignment.
  • Managed multiple responsibilities, including transporting heavy materials and operating tools, with precision and efficiency.
  • Applied problem-solving skills to address on-site challenges, maintaining a positive attitude in demanding conditions.
  • Maintained compliance with health code standards.
  • Conducted thorough evaluations for better compliance and risk mitigation.

Demolition Worker

Demo Bros
11.2022 - 09.2024
  • Worked independently and in teams to safely dismantle structures, adhering to strict safety and regulatory standards.
  • Organized and maintained detailed records of debris quantities and disposal processes, showcasing precision and accountability.
  • Provided technical advice on safe and efficient demolition methods, demonstrating problem-solving and communication skills.
  • Handled demanding tasks with focus and accuracy under tight deadlines.

Team Member / Labourer

Renovation
06.2020 - 11.2022
  • Collaborated effectively in diverse teams to support construction and renovation projects, meeting project goals and timelines.
  • Maintained safety protocols and ensured a clean, organized worksite, demonstrating reliability and attention to detail.
  • Managed multiple tasks, including material transport and debris removal, with efficiency and precision.
  • Engaged with team members and supervisors to align with project specifications, showcasing strong communication.

Team Member

Woolworth's
04.2019 - 05.2020
  • Provided exceptional customer service in a fast-paced retail environment, addressing inquiries and fostering positive customer experiences.
  • Operated POS systems to process transactions accurately, demonstrating attention to detail and comfort with numbers.
  • Collaborated with team members to perform opening/closing duties, restocking, and maintaining an organized store layout.
  • Quickly adapted to new processes and systems, showcasing a proactive attitude and ability to thrive under pressure.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.

Education

High School Diploma - Completed Coursework Towards

Duke College
Parramatta, NSW
02.2022

Skills

  • Soft Skills:
  • Excellent verbal and interpersonal communication
  • Customer-focused relationship building
  • Team collaboration and independent work
  • Problem-solving and adaptability
  • Positive, proactive, and “can-do” attitude
  • Multitasking and time management under pressure
  • Technical Skills:
  • Basic computer proficiency (Microsoft Word, Excel, Outlook)
  • Point of Sale (POS) system operation
  • Quick learner of new software and systems
  • Additional Skills:
  • Attention to detail in structured environments
  • Comfortable with numbers and process-driven tasks
  • Safety-focused professional
  • Completion of consciousness masterclass
  • Critical thinking
  • Data entry
  • Microsoft outlook

Certification

  • Certificate of Completion – A Masterclass to Consciousness, 2025
  • White Card
  • RIW (Rail Industry Worker)

ADDITIONAL INFORMATION

  • Passionate about travel and cultural exchange, enhanced by interactions with diverse passengers as an Uber/DiDi driver, fostering a global perspective.
  • Proven ability to adapt to new environments and learn quickly, as demonstrated in ride-sharing, retail, and construction roles.
  • Comfortable with numbers and detail-oriented tasks, ensuring accuracy in measurements, record-keeping, customer transactions, and software use.

Timeline

Rideshare Driver

Uber/DiDi
01.2025 - Current

Formwork Labourer

Sam Formwork
10.2024 - 01.2025

Demolition Worker

Demo Bros
11.2022 - 09.2024

Team Member / Labourer

Renovation
06.2020 - 11.2022

Team Member

Woolworth's
04.2019 - 05.2020

High School Diploma - Completed Coursework Towards

Duke College

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Lovepreet Pannu