LOVEPREET SINGH
Granville,NSW
Overview
7
7
years of professional experience
Work History
Customer Service
Acers Gourmet Food Pty Ltd
02.2016 - 05.2023
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Updated customer service database with new information, address changes and contact details.
- Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
Education
Graduate Diploma - Early Childhood Education
Victoria University
Melbourne, VIC09.2024
BBA - Accounting
POLYTECHNIC INSTITUTE AUSTRALIA
SYDNEY10.2021
Diploma - ADVANCED DIPLOMA OF ACCOUNTING
AUSTRALANASIAN INTERNATIONAL ACADEMY
SYDNEY01.2020
Advanced Diploma - Business Management
QIBA
Sydney, NSW05.2016
Diploma - MANAGEMENT
QIBA
SYDNEY08.2015
Skills
- Cash Handling
- Customer Needs Assessment
- Interdepartmental Communication
- Account Management
Timeline
Customer Service
Acers Gourmet Food Pty Ltd
02.2016 - 05.2023
Graduate Diploma - Early Childhood Education
Victoria University
BBA - Accounting
POLYTECHNIC INSTITUTE AUSTRALIA
Diploma - ADVANCED DIPLOMA OF ACCOUNTING
AUSTRALANASIAN INTERNATIONAL ACADEMY
Advanced Diploma - Business Management
QIBA
Diploma - MANAGEMENT
QIBA