Flexible and organized Restaurant Manager with one year of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Mexican Society
Adelaide, South Australia
11.2023 - Current
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Optimized profits by controlling food, beverage and labor costs.
Promoted safe working conditions by monitoring safety procedures and equipment.
Resolved and investigated complaints regarding service, food quality and accommodations.
Implemented effective marketing campaigns to increase revenue and improve brand awareness.
Distributed food to service staff for prompt delivery to customers.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Explained goals and expectations required of trainees.
Supervised and trained staff in customer service, food handling, and safety protocols.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Created detailed reports on weekly and monthly revenues and expenses.
Adhered to all health department regulations regarding food storage and preparation.
Inspected dining room area regularly for cleanliness and adherence to safety standards.
Updated computer systems with new pricing and daily food specials.
Assisted staff by serving food and beverages or bussing tables.
Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
Ensured compliance with all food safety regulations and sanitation standards.
Restaurant Manager
Spaghetti House
Adelaide, South Australia
11.2022 - 11.2023
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Established policies for cash handling procedures to maximize security measures.
Optimized profits by controlling food, beverage and labor costs.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Resolved problems or concerns to satisfaction of involved parties.
Resolved and investigated complaints regarding service, food quality and accommodations.
Promoted safe working conditions by monitoring safety procedures and equipment.
Implemented effective marketing campaigns to increase revenue and improve brand awareness.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Distributed food to service staff for prompt delivery to customers.
Manager
Dominos
Brisbane, Queensland
02.2021 - 04.2022
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Initiated new projects that resulted in increased productivity across all departments.
Created monthly reports for senior management summarizing operational performance metrics.
Shift Manager
Dominos
Brisbane, Queensland
07.2020 - 02.2021
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Identified needs of customers promptly and efficiently.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Organized special events such as holiday sales or promotional campaigns.
Delivery Driver
Dominos
Brisbane, Queensland
11.2019 - 07.2020
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Established policies for cash handling procedures to maximize security measures.
Optimized profits by controlling food, beverage and labor costs.
Chairman, Hand and Wrist Chapter at Colegio Mexicano De Ortopeda Y Traumatología (Mexican College of Orthopaedics and Traumatology)Chairman, Hand and Wrist Chapter at Colegio Mexicano De Ortopeda Y Traumatología (Mexican College of Orthopaedics and Traumatology)
Leadership Student at Orientation Week , Music Society , Computer Science Society , Drama SocietyLeadership Student at Orientation Week , Music Society , Computer Science Society , Drama Society