Lozanne Pretorius

Leading the Project Management Office, consisting of a team of 6, I am responsible for working closely with all senior leaders and my team to develop and deliver on strategic and functional initiatives across the organisation to achieve the organisation's vision, mission and strategic objectives.

Key responsibilities of my role include:

• Managing a diverse team of professionals, fostering a positive work environment and high employee satisfaction
• Maximising efficiency and productivity by coaching and mentoring team members fostering their professional and personal growth, enhancing overall collaboration and departmental performance
• Maintaining an operating rhythm to best support my team and their needs, including twice weekly work in progress meetings, monthly 1:1 and daily check ins to ensure I support their needs as a leader
• Developing and executing training programs for my team to foster a culture of continuous learning and development
• Managing the annual strategic planning process by developing a well defined process and collaborating with senior leaders across the organisation to develop their strategic and functional initiatives for the financial year
• Collaborating with key stakeholders to clearly define the objectives, scope, change management plan, timelines and resources requirements for complex, cross functional projects
• Managing budget development, forecasting, and reporting to track progress towards organizational objectives accurately
• Leading my team to effectively, efficiently and successfully project manage key strategic projects to achieve project milestones and deliver high-quality results
• Championing continuous improvement initiatives that enhanced operational performance for my department
• Preparing executive reporting to report on status and progress of key strategic initiatives across the organisation
• Remaining flexible and adaptable to navigate complex situations or rapidly changing environments

Leading a national training team of 11, in both local and remote locations, I was responsible for providing learning and development solutions and tools to enhance the skills and capabilities of our people to enable exceptional job performance and Customer Excellence.

Key responsibilities of my role included:

• Developing and mentoring a newly formed team to become a cohesive, collaborative, fun, high performing team.
• Developing and successfully deploying the organisation’s learning and development strategic plan
• Developing and deploying an extensive training curriculum for various roles across both MMAL and the Dealer network
• Developing training content and resources and facilitating training sessions and workshops, both face to face and online
• Providing strategic direction and oversight to team members and external vendors to develop both instructor-led and eLearning training content (including: Onboarding eLearning training that won the 2023 LearnX Platinum Award for best Induction/Onboarding Training, Vehicle launch training that is a finalist for the 2024 LearnX Awards and the MiCareerTrak Training Program, a 12 month training program for all MMAL staff, that was a finalist for the 2024 AITD Excellence Awards)
• Collaborating with business leaders and peers across the organisation to understand their training needs, provide strategic advice on learning and development best practice and develop training resources to meet their needs
• Analysing training completion data to assess training engagement and develop strategies to improve engagement where required
• Seeking and analysing learner feedback to inform continuous improvement activities
• Maintaining an operating rhythm to best support my team and their needs, including weekly work in progress meetings, monthly 1:1 and daily check ins to ensure I support their needs as a leader
• Maximising efficiency and productivity by coaching and mentoring team members, fostering their professional and personal growth, enhancing overall collaboration and departmental performance
• Undertake budgeting, forecasting, and cost management for my department
• Championing continuous improvement initiatives to enhance operational performance for my department
• Present key projects and strategies to Senior Management for decision making
• Remaining flexible and adaptable to navigate complex situations and rapidly changing environments

Leading a training team of 3 I was responsible for building up a training department and providing learning and development solutions and tools to enhance the skills and capabilities of our people to enable exceptional job performance and Customer Excellence.

Key responsibilities of my role included:

• Launching a new Learning Management System
• Building up a successful training department
• Developing and successfully deploying the organisation’s first learning and development strategic plan
• Developing and deploying an extensive training curriculum for various roles across both MMAL and the Dealer network
• Developing and distributing training completion reporting
• Developing training content and facilitating training sessions and workshops, both face to face and online
• Providing strategic direction and oversight to team members and external vendors in developing training content for both instructor-led and eLearning training
• Collaborating with business leaders and peers across the organisation to understand their training needs, provide strategic advice on learning and development best practice and develop training resources to meet their needs
• Seeking and analysing learner feedback to inform continuous improvement activities
• Maximising efficiency and productivity by coaching and mentoring team members, fostering their professional and personal growth, enhancing overall collaboration and departmental performance
• Maintaining an operating rhythm to best support my team and their needs, including weekly work in progress meetings, monthly 1:1 and daily check ins to ensure I support their needs as a leader
• Undertake budgeting, forecasting, and cost management for my department
• Championing continuous improvement initiatives to enhance operational performance for my department
• Present key projects and strategies to Senior Management for decision making

Worked closely with the directors at McGregor Tan Research to implement and embed their People and Culture Plan.

Key responsibilities of my role included:

• Successfully managing multiple People and Culture projects, simultaneously, by prioritising tasks according to urgency, resource availability, and alignment with organisational goals.
• Planned, designed, and scheduled phases for projects
• Developed People & Culture Assets such as job descriptions, recognition and reward policy, performance review framework templates, etc.
• 1:1 coaching with identified top talent
• 1:1 coaching with senior leaders to support development, roll out and embedment of People & Culture Plan

Key responsibilities of my role included:

• Developing and mentoring newly created team of 6 people into becoming a cohesive, collaborative, fun, high performing team
• Preparing strategic plans and business plans for the Aftersales Department
• Preparing weekly and monthly forecasts
• Performance reporting and analysis
• Drawing insights from data and developing action plans to address poor performing business areas
• Developing and rolling out programs/ campaigns to achieve monthly and quarterly sales targets
• Preparing quarterly Board report commentary
• Presenting departmental results, forecasts, plans and achievement against key KPIs to Senior Management on a monthly basis
• Collaborating across multiple teams in the organisation to deliver on monthly and quarterly revenue and profit targets (business relations)
• Stakeholder management, including management of Parent Company stakeholders located off shore (Japan)

Key responsibilities of my role included:

• Data analysis, insights reporting and data visualisation
• Developing modern communication methods for market research findings, including infographic design and development
• Designing and developing print communications, including publications, brochures, tender documents/ proposals, external reports etc.
• Social Media management
• Overseeing new website development and maintenance
• Management of the organisation's finance and corporate services
• Preparation of management reporting

Key responsibilities of my role included:

• Business partnering with financial, operational and commercial teams across the business.
• People and workflow management.
• Managing the financial month end process for various divisions and trading departments, including discussing, analysing and explaining the monthly results to key stakeholders.
• Financial analysis and insights to inform business decisions
• Preparing and review of balance sheet reconciliations.
• Preparation of management accounts
• Staff mentoring and development