LU CHEN
Melbourne,Australia
Summary
Detail-oriented and motivated Master of Information System student with a solid foundation in data analysis and cloud computing. Proficient in tools such as Tableau, Power BI, and Excel. Seeking a Data Analyst internship to apply analytical skills and contribute to data-driven decision-making.
Overview
4
4
years of professional experience
Work History
Cloud IaaS VM Support Engineer
Azure, Shanghai Wicresoft Co., Ltd
03.2021 - 01.2023
- Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
- Diligently resolving complex customer challenges in Azure VM environments. Addressed intricate issues such as deployment, startup/shutdown, storage management, file services, disk encryption, connectivity, and OS-level concerns for both Linux and Windows systems.
- Demonstrated a commitment to adherence and compliance by meticulously following the latest case handling processes and guidelines from Microsoft.
- Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies
- Embraced the dynamic evolution of cloud technologies by consistently acquiring new knowledge, ensuring proficiency in the latest features and releases within the Azure product suite.
International Trade Specialist
Wenzhou Volcano Foreign Trade Co
11.2020 - 01.2021
- Demonstrated expertise in customer engagement, effectively explaining synthetic leather product features and promptly addressing customer inquiries regarding product specifications, pricing, colors, textures, and availability timelines.
- Utilized data-driven insights to develop new customer relationships through exhibitions, website interactions, and targeted email campaigns. Collaborated with cross-functional teams to interpret customer needs, provide shipping samples, and establish enduring partnerships.
- Monitored and analyzed market dynamics, staying attuned to industry trends, product innovations, and competitor activities to inform strategic decision-making and market positioning.
- Ensured flawless execution of logistical operations by meticulously managing loading details, creating comprehensive packing lists, and facilitating customs declarations. Focused on data accuracy, including contract numbers, quantities, amounts, and shipping marks.
- Leveraged adaptability and problem-solving abilities to manage customer relationships and operational processes, ensuring a seamless flow of information and transactions.
Quality Control Specialist
Danone Nutricia Pharmaceutical (Wuxi) Co
06.2020 - 11.2020
- Executed rigorous quality inspections on raw materials, process products, and finished enteral nutritional suspension using advanced analytical instruments, including gas chromatographs, electronic titrators, and UV-visible spectrophotometers. Applied technical expertise to meticulously test product data in accordance with SOPs, ensuring accurate and timely completion of inspections.
- Managed sample retention and re-inspection processes, meticulously following operational protocols for sample management. Evaluated product quality stability, maintaining detailed observation records of retention samples and effectively managing expired samples.
- Leveraged Excel to meticulously organize and maintain comprehensive drug purchase information for the quality department, facilitating real-time inventory tracking and streamlining record-keeping processes.
Marketing Intern
PrecisionGene INC
07.2019 - 12.2019
- Collaborated on the groundbreaking project "Microbial Biomarker-Based Cancer Detection Technologies", which included collecting and analyzing clinical data from hospitals in Jiangsu Province. Utilize strong data collection skills to support the research objectives of the project.
- Lead the screening and collection of qualified samples for the Endoscopy Center, actively manage data connectivity with target clients, and issue and interpret test reports in a timely manner. Effectively track client needs and maintain strong client relationships, demonstrating excellent communication and client engagement skills.
- Played a key role in negotiating a partnership with the Health Promotion Center of Jiangsu Provincial Hospital. Participated in the design of the "Gut Microbiology Testing Validation Study" project aimed at early screening and diagnostic techniques for colorectal cancer.
Peer Advisor
Physical Science Academic Resource Center
09.2018 - 06.2019
- Console students on searching and preparing internships, graduate schools and research programs
- Conduct workshop and informational panel to share knowledge of campus resources and educate students with professional skills such as creating a resume and networking with professionals
- Record and compile weekly meeting minutes in a Microsoft Word-based file for future organizational reference
ACE
Middle Earth Housing
09.2018 - 06.2019
- Support 1631 residents and staff team by acting as a role model, sharing personal experiences and creating programs that foster academic success and individual well-being
- Propose and execute academic event including Resource Fair and Resume Workshop and other social or destress activities on a weekly basis
- Create posters, flyers and manage social media platform to promote programs and interact with residents
Education
Master of Information System -
UNIVERSITY OF MELBOURNE
Melbourne, VIC12.2024
Bachelor of Science - Chemistry
UNIVERSITY OF CALIFORNIA
IRVINE, CA03.2020
Skills
- Data Analysis: Proficient in Python, SQL, and Excel for data manipulation, analysis, and visualization
- Tools: Experienced with Tableau, Power BI, Azure VM, Windows Server, Linux, and Hyper-V
- Languages: Fluent in Mandarin and English, with a basic understanding of Japanese
Timeline
Cloud IaaS VM Support Engineer
Azure, Shanghai Wicresoft Co., Ltd
03.2021 - 01.2023
International Trade Specialist
Wenzhou Volcano Foreign Trade Co
11.2020 - 01.2021
Quality Control Specialist
Danone Nutricia Pharmaceutical (Wuxi) Co
06.2020 - 11.2020
Marketing Intern
PrecisionGene INC
07.2019 - 12.2019
Peer Advisor
Physical Science Academic Resource Center
09.2018 - 06.2019
ACE
Middle Earth Housing
09.2018 - 06.2019
Master of Information System -
UNIVERSITY OF MELBOURNE
Bachelor of Science - Chemistry
UNIVERSITY OF CALIFORNIA
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