LU XIONG
Melbourne
Summary
Experienced in beverage preparation and cash handling, successfully streamlining order processing and maintaining optimal stock levels. Strong organizational skills and focus on safety and efficiency consistently contribute to the smooth operation of establishments. Developed exceptional customer service skills in a fast-paced restaurant environment and seeking to transition into a new field. Strong abilities in communication, teamwork, and problem-solving. Confident in ability to excel in a new professional setting. Aiming to leverage transferable skills to make a valuable contribution to your organization.
Overview
2
2
years of professional experience
Work History
Waitress
Grandpa's Chicken
07.2024 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Processed orders and sent to kitchen employees for preparation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Barista
ShiGuang Cafe
06.2023 - 12.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
- Maintained a clean and organized workspace for optimal productivity and safety
- Increased repeat business by providing exceptional customer service and building rapport with patrons
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system
- Assisted in inventory management to maintain adequate stock levels and reduce wastage
Education
Bachelor of Business Admin. - Economics And Business Strategy
Monash University
Melbourne, VIC12.2025
Skills
- Table Bussing
- Food Preparation
- Opening and closing duties
- Cash Handling
- Beverage Preparation
- Food Running
- Sandwich preparation
- Reliable and Dependable
Languages
English
Chinese (Mandarin)
Available Time
Sunday to Friday are available to work.
Timeline
Waitress
Grandpa's Chicken
07.2024 - 12.2024
Barista
ShiGuang Cafe
06.2023 - 12.2023
Bachelor of Business Admin. - Economics And Business Strategy
Monash University
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