Luan Cinachi
Brisbane,QLD
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beverage Attendant
Royal National Agricultural & Industrial Association
Brisbane , QLD
11.2019 - Current
- Greeted frequent visitors by name and explained new promotions.
- Stocked customer service stations with paper products or beverage preparation items.
- Greeted guests with friendliness and professionalism.
- Checked identification to verify age requirements for alcoholic beverages.
- Filled and served various beverages for customers.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Served beer, wine, spirits and non-alcoholic drinks swiftly and responsibly.
- Maintained bar area cleanliness, stocked shelves with beverages, and ensured all supplies were well-stocked.
- Reorganized storage areas, prioritizing specialty and expiring beverages to maximize sales and decrease waste.
Beverage Attendant
O'Brien Group Australia
Brisbane , QLD
03.2020 - 12.2023
- Delivered products to customer locations on time.
- Identified needs of customers promptly and efficiently.
- Stocked service stations with ice, napkins and straws.
- Served beer, wine, spirits and non-alcoholic drinks swiftly and responsibly.
- Provided assistance to bartenders in serving food items to guests when necessary.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Filled and served various beverages for customers.
Education
MBA - Business Information System
Torrens University
Brisbane 12-2023
Skills
- Beverage Assembly
- Product Upselling
- Maintaining Equipment
- Building Rapport
- Food Safety Regulations
- Quality Control
- Salesmanship
Certification
- Responsible Service of Alcohol - QLD
Timeline
Beverage Attendant
O'Brien Group Australia
03.2020 - 12.2023
Beverage Attendant
Royal National Agricultural & Industrial Association
11.2019 - Current
MBA - Business Information System
Torrens University
- Responsible Service of Alcohol - QLD
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