Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
cooking and exploring new places
Generic

Lubna Mahmood

Martin

Summary

I am a dedicated and compassionate Behaviour Support Practitioner with over a year of hands-on experience supporting clients aged between 7 and 60+. I have worked with individuals with a wide range of complex needs, including (but not limited to) Autism Spectrum Disorder, ADHD, Dementia, Acquired Brain Injuries, Parkinson’s Disease, Global Developmental Delay, Schizophrenia, Oppositional Defiant Disorder (ODD), and Pathological Demand Avoidance (PDA).

I am skilled in designing and delivering evidence-based behaviour support interventions tailored to each individual’s unique needs, circumstances, and goals. I have successfully reduced high-risk and challenging behaviours, particularly aggression, through proactive strategies, therapeutic support, and close collaboration with families, support workers, school staff, and allied health professionals.

My person-centred approach and background in psychology and education enable me to create meaningful and measurable outcomes for the people I support. I am deeply committed to empowering individuals to improve their quality of life while equipping their support networks with the tools, knowledge, and confidence to maintain long-term positive change.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Positive Behaviour Support Practitioner

ORS
04.2024 - Current

Duties:

  • Completing person-centred Behaviour Support Assessments with children, adolescents and adults with complex behavioural needs.
  • Conducting observation and monitoring of participant behaviours.
  • Conducting functional behaviour assessments, including using functional assessment tools in collaboration with the participant and other important stakeholders.
  • Data collection and analysis to monitor, evaluate and assess behaviour support services.
  • Writing Positive Behaviour Support Plans, including plans with restrictive practices in line with NDIS-restricted practice policies and State-based frameworks.
  • Developing Implementation Plans to ensure that strategies are effectively implemented and required training completed, within funding boundaries.
  • · Reviewing and updating Behaviour Support Plans based on data analysis, feedback from the participant and key stakeholders and assessment of interventions.
  • Identifying high-risk behaviours and providing crisis intervention and de-escalation techniques for participants and their support networks.
  • Developing and implementing fade-out strategies for restricted practice.
  • Participation in restrictive practice panels.
  • Participation in ongoing professional development through job shadowing with proficient and advanced practitioners, peer supervision, group training and readings of evidence-based practices.

Educational Assistant

Australian Islamic College
07.2022 - 03.2024
  • Delivered personalized educational, behavioural, and emotional support to 3 primary students with severe Autism to enable positive learning outcomes.
  • Maintained safety and security by overseeing students in recess environments.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Kept classrooms clean, neat, and properly sanitized for student health.
  • Tailored lesson plans for students with emotional and cognitive disabilities by collaborating with external stakeholders (NDIS service providers).
  • Supervised students on field trips for safety and proper behaviour in public settings.
  • Collaborated with parents and external stake holders to increase support and provide best learning environment.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.

Support Volunteer

Rise Network
03.2022 - 06.2022
  • Assisted over 20 dementia aged care clients during special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Facilitated group therapy sessions to help clients develop coping skills and improve communication.
  • Facilitated psychoeducational classes to help clients develop life skills.

Volunteer Family Day Care Organiser

Happy Kids Family Day Care
05.2015 - 01.2017
  • Skilled at working independently and collaboratively in team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with families.
  • Paid attention to detail while completing assignments.

Education

Bachelor of Science - Applied Psychology

The Open Polytechnic New Zealand
07.2022

Bachelor of Arts - Computer Graphics

Fatima Jinnah Women University
12.2006

Skills

  • CBT techniques
  • Multicultural competence
  • Progress assessment
  • Intervention planning
  • DBT techniques
  • Compliance requirements
  • Emotional regulation support
  • Reinforcement strategies
  • Social skills training
  • Sensory integration strategies
  • Crisis management
  • Community resource referral
  • Behaviour modification techniques
  • Picture exchange communication
  • Data collection and analysis
  • Visual supports development

Accomplishments


  • Reduced high-risk behaviours (e.g., aggression, absconding) in multiple clients through tailored behaviour support plans and consistent stakeholder collaboration.
  • Supported a non-verbal child to develop functional communication using AAC tools, in partnership with their family and speech therapist.
  • Delivered staff trainings on de-escalation strategies and restrictive practice compliance, improving incident response and reducing behavioural escalations.
  • Completed 8 weeks of in-depth training in ABA techniques offered by Melior Positive Behaviour Support.

Affiliations

  • AISWA
  • Australian Psychological Society

Certification

  • Certificate in How to use Neurodivergent- Affirming Strategies to support Child Mental Health, Australian Institute of Family Studies - April 2025
  • Certified NDIS worker, NDIS Quality and Safeguard Commission - Since April 2022
  • Working with Children Check, Government of WA - Since June 2022
  • Certificate in Evidence-based Approach to support Special Educational Needs and Disabilities Training, SEND Group - Nov 2023
  • Certificate to provide First Aid, RTO - up to date since 2015

Languages

Urdu
Native or Bilingual
English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Positive Behaviour Support Practitioner

ORS
04.2024 - Current

Educational Assistant

Australian Islamic College
07.2022 - 03.2024

Support Volunteer

Rise Network
03.2022 - 06.2022

Volunteer Family Day Care Organiser

Happy Kids Family Day Care
05.2015 - 01.2017

Bachelor of Arts - Computer Graphics

Fatima Jinnah Women University

Bachelor of Science - Applied Psychology

The Open Polytechnic New Zealand

cooking and exploring new places

I enjoy cooking and experimenting with new recipes, hosting special occasions, and taking pride in food presentation and creating a welcoming atmosphere at home. In my free time, I love exploring new cuisines, unique shops, and ancient architecture, and I enjoy travelling to new destinations with my family.

Lubna Mahmood