Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luc Waterman-Thomas

Summary

Proven achiever in sales and customer service, notably at The Marketing Collective, where I excelled in customer relationship management and sales strategies. Skilled in objection handling and time management, I significantly increased sales revenue through strategic upselling and fostering strong client relationships. My approach combines effective communication with a results-driven focus, consistently surpassing sales targets. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Sales Consultant

The Marketing Collective
11.2023 - 07.2024
  • Increased sales revenue by implementing effective sales strategies and building strong client relationships.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Monitored customers for signs of security concerns and escalated issues to management.

Hostel Receptionist

Revolution Hostel
04.2023 - 07.2023
  • Developed rapport with guests from diverse backgrounds through active listening skills, empathy, and genuine interest in their travel experiences.
  • Boosted team morale by fostering a positive work environment and encouraging effective communication among staff members.
  • Organized group activities for guests, creating opportunities for cultural exchange and fostering a sense of community within the hostel.

Bartender

Fire And Ice Bar and Restaurant
06.2020 - 04.2022
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Education

High School Diploma -

Nelson College
Nelson, TAS
11.2021

Skills

  • Customer Relationship Management
  • Objection handling
  • Closing Techniques
  • Sales Strategies
  • Time Management

Timeline

Sales Consultant

The Marketing Collective
11.2023 - 07.2024

Hostel Receptionist

Revolution Hostel
04.2023 - 07.2023

Bartender

Fire And Ice Bar and Restaurant
06.2020 - 04.2022

High School Diploma -

Nelson College
Luc Waterman-Thomas