LUCA BIELSKI
Springvale,VIC
Summary
Dedicated Pest Control Technician with over 3 years of industry experience and a diverse background in electrical work, groundskeeping, retail, hospitality, and courier services. Demonstrates strong communication and interpersonal skills while effectively collaborating with customers and team members. Excels in fast-paced environments, adhering to safety protocols, managing time efficiently, and consistently delivering high-quality results.
Overview
1
1
Language
1
1
Certification
2027
2027
years of professional experience
Work History
Pest Control Technician (licensed)
Adams Pest Control (Orkin Australia)
07.2024 - Current
- Conducted thorough inspections of residential, commercial, and industrial properties to identify pest infestations and entry points.
- Identified and controlled a range of pests, including rodents, cockroaches, ants, spiders, and termites.
- Applied chemical and non-chemical treatments safely and effectively according to product labels and Australian standards.
- Developed and implemented tailored pest management plans to prevent future infestations.
- Advised clients on pest prevention strategies and property maintenance, while enhancing client awareness of pest risks.
- Maintained accurate service reports and treatment records, supporting effective communication and follow-up with clients.
- Collaborated with supervisors and team members, ensuring consistent delivery of high-quality service and fostering customer satisfaction.
- Responded promptly to emergency pest control calls and follow-up treatments.
Retail Sales Assistant (Liquor / Bottle Shop)
BWS (Endeavour Group)
11.2020 - 04.2024
- Provided product knowledge and confidently recommended beverages to meet customer preferences and needs.
- Served alcohol products responsibly under current RSA licensing requirements.
- Upheld Responsible Service of Alcohol (RSA) guidelines, including ID25 verification and compliance with liquor licensing laws.
- Operated POS systems efficiently, managing cash, EFTPOS, and end-of-day reconciliations with precision.
- Stocked, filled, and faced shelves to enhance store organization and visual appeal for customers.
- Unloaded and packed away delivery stock, ensuring accurate placement of liquor goods for optimal accessibility and inventory management.
Pest Control Technician (Trainee)
Dawsons Australia
04.2024 - 07.2024
- Collaborated with licensed technicians and clients to identify pest concerns, evaluate issues, and implement targeted treatment solutions, enhancing customer satisfaction.
- Assisted licensed pest control technicians in executing termite and general pest treatments for residential and commercial properties to ensure effective pest management.
- Supported in identifying pest activity, preparing treatment areas, and ensuring correct application of pesticides and insecticides.
- Ensured safe handling, mixing, and application of pesticide chemicals while adhering to PPE requirements and safety standards.
- Maintained clean, organized work environment to ensure compliance with safety guidelines and support efficient pest control operations.
Courier/Delivery Driver
Getter
10.2023 - 04.2024
- Navigated complex city routes and highways using GPS to ensure timely and safe delivery of materials to job sites.
- Loaded and unloaded packages, tools, and trade materials onto company vehicles to ensure safe and timely delivery.
- Coordinated with builders, site managers, and clients to facilitate safe and precise delivery or collection of products.
- Assisted tradespeople and site staff with setup, preparation, and general laboring tasks for material drop-off.
Apprentice Electrician (Electrical Trade Assistant)
Appselec Pty Ltd
09.2022 - 06.2023
- Installed, terminated, and maintained wiring, conduits, fixtures, and control systems in compliance with electrical codes and safety standards.
- Supported A-Grade Licensed Electricians with installation, maintenance, and repair of electrical systems and components across residential and commercial sites, contributing to timely project completion.
- Read and interpreted blueprints, schematics, and technical drawings to support accurate layout and installation of wiring and electrical components.
- Diagnosed faults and malfunctions in systems and equipment using test instruments and hand tools to identify issues and implement effective repairs.
- Coordinated material handling and tool setup to streamline site operations and facilitate efficient collaboration with supervisors and trades.
Greenskeeper
Eagle Ridge Golf Course
01.2020 - 04.2022
- Established and maintained greens, tees, and fairways to ensure optimal playing conditions and enhance overall presentation.
- Performed turf management duties, including preparation, laying, mowing, edging, and fertilizing grassed areas to promote healthy growth.
- Maintained club grounds, car parks, and landscaped areas to uphold high standards of cleanliness and safety for guests.
- Removed weeds, debris, and pests to maintain a tidy, hazard-free outdoor environment.
- Maintained club grounds, car parks, and landscaped areas to a high standard of cleanliness and safety.
- Cleaned and serviced golf carts and grounds equipment to ensure reliability and longevity.
Retail Sales / Customer Service Assistant
STIHL / Frankston Mower Service
Frankston
09.2021 - 03.2022
- Assisted customers with product recommendations, providing detailed advice on features, benefits, and suitability for specific needs.
- Stocked, faced, and maintained product displays to optimize presentation and sales performance.
- Created and organized in-store displays, promotions, and marketing materials to enhance customer engagement.
- Managed phone calls and liaised with clients to efficiently process orders and resolve inquiries.
- Fulfilled stock orders and assembled products for sale, ensuring timely availability for customers.
- Managed stock inventory by tracking, organizing, and replenishing products.
- Coordinated scheduling of repairs and servicing, optimizing time allocations for customer convenience.
- Recommended specialized chainsaws and equipment for arborists and landscapers, ensuring appropriate product selection for professional use.
Retail Assistant / Customer Service (Learning Role)
Totally Workwear
Frankston South
05.2021 - 07.2021
- Engaged in a learning and development role during COVID, gaining valuable retail and customer service experience despite limited hours.
- Processed up to 20 transactions per shift, ensuring accuracy and professionalism in cashier duties.
- Optimized store layout and product placement, enhancing customer engagement and driving sales.
- Assisted tradespeople with clothing and equipment selection tailored to their specific needs by providing clothing and equipment tailored to their trade or profession.
Casual Sales Assistant – (Christmas Seasonal)
JD Sports
- Delivered personalized customer service by recommending fashionable sneakers, apparel, and accessories, enhancing overall shopping experience.
- Assisted a team of sales representatives to exceed sales targets during the busy holiday trading period, contributing to increased store profits.
- Maintained well-organized merchandise displays, ensuring products were visually appealing and accessible to customers.
- Processed transactions accurately and efficiently at the POS, handling cash and card payments.
- Managed inventory by restocking, rotating stock, and monitoring product availability during high-demand periods, ensuring seamless operations.
- Acquired practical experience in retail operations and sales techniques, contributing to effective seasonal trading strategies.
- Adapted to fast-paced, high-pressure retail environments, developing teamwork, communication, and problem-solving skills.
Crew Member (Front of House)
Hungry Jacks
- Provided friendly and efficient customer service, taking and fulfilling orders accurately and promptly.
- Executed cleaning, cooking, and order preparation to support efficient restaurant operations.
- Enhanced communication skills through daily interactions with team members and customers.
- Learned the importance of teamwork in a fast-paced environment to ensure tasks were completed efficiently.
- Built resilience and accountability by taking responsibility for assigned duties and adapting to challenges on the job.
- Gained initial work experience through hands-on tasks in various roles., demonstrating professionalism and a strong work ethic in first employment role.
Education
VCE Completion
Frankston High School
Frankston11-2019
Skills
- Pesticide handling
- Pest identification
- Infestation identification
- Rodent exclusion
- Pest exclusion
- Treatment strategy development
- Service reporting
- Safety compliance
- Route planning
- Client liaison
- Workplace safety
- Attention to detail
- Customer service
- Time management
- Client engagement
- Customer consultation
- Critical thinking
- Analytical thinking
- Record keeping
- Communication skills
Certification
- Certificate III - Urban Pest Management (Victoria)
- EWP - Elevated Work Platform Certification (Access Hire Australia)
- CPCCWHS1001 White Card Industry Induction/ Work safely in construction
- RSA - Responsible Service of Alcohol
- Full Drivers license - VicRoads
Languages
English
Native/ Bilingual
Timeline
Pest Control Technician (licensed)
Adams Pest Control (Orkin Australia)
07.2024 - Current
Pest Control Technician (Trainee)
Dawsons Australia
04.2024 - 07.2024
Courier/Delivery Driver
Getter
10.2023 - 04.2024
Apprentice Electrician (Electrical Trade Assistant)
Appselec Pty Ltd
09.2022 - 06.2023
Retail Sales / Customer Service Assistant
STIHL / Frankston Mower Service
09.2021 - 03.2022
Retail Assistant / Customer Service (Learning Role)
Totally Workwear
05.2021 - 07.2021
Retail Sales Assistant (Liquor / Bottle Shop)
BWS (Endeavour Group)
11.2020 - 04.2024
Greenskeeper
Eagle Ridge Golf Course
01.2020 - 04.2022
Casual Sales Assistant – (Christmas Seasonal)
JD Sports
Crew Member (Front of House)
Hungry Jacks
VCE Completion
Frankston High School