LUCA CAPOZZOLI
TULLAMARINE,AUSTRALIA
Summary
Reliable team member with a background in fast-paced environments, including retail and hospitality. Possesses strong communication skills, demonstrating the ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
5
5
years of professional experience
Work History
Track Attendant
PowerPlay Next-Level Karting
Melbourne, VIC
10.2025 - Current
- Maintained track cleanliness and safety standards for karting operations.
- Collaborated with team members to prepare the track for events and races.
- Educated patrons on facilities, entertainment options and rules and regulations.
Christmas Team Member
Universal Store
Maribyrnong, Australia
11.2023 - 01.2024
- Maintained store appearance through organizing displays and restocking merchandise.
- Collaborated with team members to achieve daily sales goals and targets.
- Monitored inventory levels and reported shortages to management promptly.
Grocery Team Member
Coles
Airport West, Australia
06.2021 - 10.2022
- Stocked shelves and organized products to maintain store appearance.
- Processed customer transactions efficiently at the checkout counter.
- Monitored inventory levels and reported shortages to management regularly.
Education
BACHELOR OF CRIMINOLOGY AND CRIMINAL JUSTICE -
Royal Melbourne Institute of Technology
RMIT University - Melbourne City Campus12-2028
VICTORIAN CERTIFICATE OF EDUCATION -
Buckley Park College
Essendon, VIC, Australia11.2024
Skills
- Customer Service
- Team Collaboration
- Inventory Management
- Communication
- Cash Handling
- Stock Management
Accomplishments
• Assisted customers, enhancing satisfaction through prompt service and effective solutions.
• Collaborated with the team, improving workflow efficiency and achieving sales targets.
• Handled transactions accurately, maintaining cash register integrity, and reducing errors.
• Managed inventory, enhanced stock accuracy, boosted team efficiency, resolved supply issues, and improved sales.
• Assisted customers with product inquiries, fostering a welcoming environment, and enhancing the overall shopping experience.
• Collaborated with the team, improving workflow efficiency and achieving sales targets.
• Handled transactions accurately, maintaining cash register integrity, and reducing errors.
• Managed inventory, enhanced stock accuracy, boosted team efficiency, resolved supply issues, and improved sales.
• Assisted customers with product inquiries, fostering a welcoming environment, and enhancing the overall shopping experience.
Hobbies and Interests
- Passionate about technology and entertainment
- Interests in gaming
- Playing guitar
- Staying active through soccer
- Gym training
- Baseball
- Enjoy teamwork and high-energy environments-on the field and in-store
Personal Information
- Date of Birth: 12/08/05
- Nationality: Australian Italian
Timeline
Track Attendant
PowerPlay Next-Level Karting
10.2025 - Current
Christmas Team Member
Universal Store
11.2023 - 01.2024
Grocery Team Member
Coles
06.2021 - 10.2022
BACHELOR OF CRIMINOLOGY AND CRIMINAL JUSTICE -
Royal Melbourne Institute of Technology
VICTORIAN CERTIFICATE OF EDUCATION -
Buckley Park College