Luca Dwyer
Summary
Retail professional with extensive experience in customer service and sales at WMR Ritchie PTY LTD. Proficient in inventory management and communication, excelling in high-pressure environments to enhance customer satisfaction and brand image. Acknowledged for reliability and professionalism, consistently driving team success and operational efficiency.
Overview
5
5
years of professional experience
Work History
Casual retail team member
WMR Ritchie PTY LTD
Sydney, Australia
08.2022 - Current
- Customer service and sales
- Myer POS accreditation and use
- Stock management and stocktaking
- Sales floor merchandising
- Working with both Myer and Shoe HQ staff
- Shoe HQ, Sydney
Canteen Assistant
RBSC Canteen
Sydney, Australia
03.2021 - 02.2022
- Serving students with canteen food
- Dealing with money flow and registration
- Dealing well in fast paced stressful situations
- Handling food in an orderly and safe manner
- Adhered to all store policies, rules, and regulations.
- Canteen, Sydney
Education
High School Diploma -
Centennial Park School
Randwick11.2025
High School Diploma -
Rosebay Secondary College
Sydney12.2024
Skills
Teamwork
Customer service
- Quick learner
- Friendly demeanor
- Fluent in German
- Mathematical skills
- Inventory control
- Cash handling
- Conflict resolution
- Effective communication
- Time management
- Punctuality and reliability
- Brand representation
- Product expertise
- Professional appearance
- Upselling techniques
- POS operation
- Adaptability and resilience
- Professionalism
Accomplishments
- SRC Leadership Position, Rose Bay, 02/01/20, 12/01/20: Was accepted for a leadership position on my school council in supporting students and improving my school area.
- Honor Roll Award, Rose Bay, 02/01/20, 10/01/20: Received an award for outstanding achievement in my academic career in 2020.
Personal Reference
Phil Butt, COO WM Ritchie (Aust) P/L, 0438463502
Languages
German
Full Professional
Affiliations
Internship – Budgie Smugglers 2025
Timeline
Casual retail team member
WMR Ritchie PTY LTD
08.2022 - Current
Canteen Assistant
RBSC Canteen
03.2021 - 02.2022
High School Diploma -
Centennial Park School
High School Diploma -
Rosebay Secondary College