Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Reference
Languages
Affiliations
Timeline
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Luca Dwyer

Luca Dwyer

Summary

Retail professional with extensive experience in customer service and sales at WMR Ritchie PTY LTD. Proficient in inventory management and communication, excelling in high-pressure environments to enhance customer satisfaction and brand image. Acknowledged for reliability and professionalism, consistently driving team success and operational efficiency.

Overview

5
5
years of professional experience

Work History

Casual retail team member

WMR Ritchie PTY LTD
Sydney, Australia
08.2022 - Current
  • Customer service and sales
  • Myer POS accreditation and use
  • Stock management and stocktaking
  • Sales floor merchandising
  • Working with both Myer and Shoe HQ staff
  • Shoe HQ, Sydney

Canteen Assistant

RBSC Canteen
Sydney, Australia
03.2021 - 02.2022
  • Serving students with canteen food
  • Dealing with money flow and registration
  • Dealing well in fast paced stressful situations
  • Handling food in an orderly and safe manner
  • Adhered to all store policies, rules, and regulations.
  • Canteen, Sydney

Education

High School Diploma -

Centennial Park School
Randwick
11.2025

High School Diploma -

Rosebay Secondary College
Sydney
12.2024

Skills

Teamwork

Customer service

  • Quick learner
  • Friendly demeanor
  • Fluent in German
  • Mathematical skills
  • Inventory control
  • Cash handling
  • Conflict resolution
  • Effective communication
  • Time management
  • Punctuality and reliability
  • Brand representation
  • Product expertise
  • Professional appearance
  • Upselling techniques
  • POS operation
  • Adaptability and resilience
  • Professionalism

Accomplishments

  • SRC Leadership Position, Rose Bay, 02/01/20, 12/01/20: Was accepted for a leadership position on my school council in supporting students and improving my school area.
  • Honor Roll Award, Rose Bay, 02/01/20, 10/01/20: Received an award for outstanding achievement in my academic career in 2020.

Personal Reference

Phil Butt, COO WM Ritchie (Aust) P/L, 0438463502

Languages

German
Full Professional

Affiliations

Internship – Budgie Smugglers 2025

Timeline

Casual retail team member

WMR Ritchie PTY LTD
08.2022 - Current

Canteen Assistant

RBSC Canteen
03.2021 - 02.2022

High School Diploma -

Centennial Park School

High School Diploma -

Rosebay Secondary College
Luca Dwyer