Luca Matousek
Killarney Heights,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging goods. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Home Tutoring Tutor
Self-employeed
06.2023 - 09.2023
- Collaborated with parents to develop appropriate tutoring lessons.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Met with parents to discuss student progress and address concerns.
- Leveraged technology and visual aids to engage students and enhance learning.
Retail Worker
Coles Supermarkets Australia Pty Ltd
06.2021 - 01.2022
- Replenished goods and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate items, and suggested suitable options.
- Served approximately
- Maintained a tidy and organized store environment to comply with cleanliness standards.
Education
German International School Sydney
Terrey Hills, NSW11.2023
Skills
- Display Maintenance
- Problem-solving abilities
- Store Cleaning
- Customer Assistance
- Cash Register Operation
- Active listening
- Effective communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Portuguese
Professional Working
Certification
- RSA - Responsible Service of Alcohol
- HLTAID009 - Provide cardiopulmonary resuscitation
- HLTAID010 - Provide basic emergency life support
- HLTAID011 - Provide First Aid
Hobbies
- Basketball - I am currently in a basketball team with friends and regularly take part in pickup games in my local park. The sport fosters team-collaboration skills in addition to balancing the demands of a fast-paced game while maintaining composure and focus.
- Volunteer Work - volunteering at my the Christmas market at my passed school helped me develop communication and preparation skills, particularly in relation to customer service. Dealing with a large amount of demand helped me to remain focused and quick when serving food and handling payment.
Timeline
Home Tutoring Tutor
Self-employeed
06.2023 - 09.2023
Retail Worker
Coles Supermarkets Australia Pty Ltd
06.2021 - 01.2022
German International School Sydney
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