Luca Otten
Brisbane,QLD
Summary
Dynamic and engaging Bartender with a proven track record at Hard Rock Cafe, excelling in high-volume environments and special events. Demonstrates exceptional customer service and creative mixology, coupled with a strong knowledge of liquor, beer, and wine. Skilled in fostering a positive team atmosphere and maintaining meticulous bar standards. Fluent in English, German, and Spanish, enhancing guest experiences and communication.
Overview
1
1
Certification
Work History
Bartender
Hard Rock Cafe
04.2024 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shift, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Mittelschule Holzkirchen
Germany07-2022
Skills
- Customer Service
- Liquor, beer, and wine knowledge
- Engaging personality
- Patience and Tolerance
- Responsible Alcohol Service
- Professional Appearance
- Drink Preparation Techniques
- Creative Mixology
- Fluency in English, German, Spanisch
- Highly reliable
- Menu Memorization
- Strong multitasking
Certification
- Mixology Certificate – European Bartender School.
Timeline
Bartender
Hard Rock Cafe
04.2024 - 08.2024
High School Diploma -
Mittelschule Holzkirchen
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