Summary
Overview
Work History
Education
Skills
Timeline
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Luca Palmisani

Five Dock,NSW

Summary

Capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humour in demanding environments.


Overview

4
4
years of professional experience

Work History

Bartender for Special Events

Freelance
01.2022 - Current
  • Confirmed legal drinking age of attendees by checking official identification.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Confirmed legal drinking age and discontinued service to intoxicated guests.
  • Tended bar for high-volume, fast-paced events with over eighty guests.


Main Bartender

Five Dock Hotel
08.2021 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Took photos for social media as part of role in the promotion and advertisement team.

Bartender

Illinois Hotel
09.2019 - 01.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Bachelor of Design in Architecture - Architecture

University of Technology Sydney
Sydney, NSW
11.2024

Skills

  • Responsible Alcohol Service
  • Patron Rapport
  • Customer Service Best Practices
  • High-Volume Environments
  • Guest Satisfaction
  • Maintaining a Clean Bar
  • Attentive Service
  • Identification Verification

Timeline

Bartender for Special Events

Freelance
01.2022 - Current

Main Bartender

Five Dock Hotel
08.2021 - Current

Bartender

Illinois Hotel
09.2019 - 01.2021

Bachelor of Design in Architecture - Architecture

University of Technology Sydney

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Luca Palmisani