Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Luca Schmiedigke

Sydney

Summary

Dedicated customer service professional with extensive experience in the sports, hospitality and tourism industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to the success of the company.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waiter

Arcadia Hotel
10.2023 - 12.2023
  • Serving food and drinks on several floors
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Barkeeper, Barista, Waiter

Surfschool Northpoint
06.2023 - 10.2023

Barkeeper/Barista:

  • Performing opening and closing duties, printing sales reports, setting up for incoming shift and preparing cash drawers
  • Taking inventory, sorting by and reordering
  • Preparing/mixing and serving cocktails, drinks and coffee (from a portafilter machine)
  • Keeping the bar presentable and well stocked
  • Daily cleaning of counters, machines, utensils and seating areas

Surfschool Employees:

  • Windsurf, SUP, kayak and catamaran equipment hire
  • Rescuing of clients and equipment at sea
  • Selling surf equipment

Salesperson, Waiter

Grünlers Backstube
04.2022 - 06.2023
  • Baking of handmade goods (e.g. donuts)
  • Customer service on site and at the counter
  • Organising storage and stock
  • Cleaning counters, machines, utensils, and seating areas
  • Billing of customers and daily earnings

Delivery Service Driver

Burgerme
11.2021 - 03.2022
  • Fast food delivery by motorbike and bicycle
  • Fast, focused work for high customer satisfaction with on-site billing

Education

High School Diploma -

Immanuel-Kant-Gymnasium
Teltow
06.2023

Skills

  • Reliable and responsible
  • Experience in customer service
  • Excellent communication skills
  • Fit and "can do" mentality
  • Very resilient
  • Organisation and planning ability
  • Friendly and positive attitude
  • Job-specific technical skills (eg carrying many plates)
  • Commitment to teamwork and team spirit

Certification

  • RSA
  • First aid
  • Driver's license
  • SKF Lubrication Systems (internship)

Interests

  • Skateboarding
  • Kiteboarding
  • SUP-Surfing
  • Surfing

Timeline

Waiter

Arcadia Hotel
10.2023 - 12.2023

Barkeeper, Barista, Waiter

Surfschool Northpoint
06.2023 - 10.2023

Salesperson, Waiter

Grünlers Backstube
04.2022 - 06.2023

Delivery Service Driver

Burgerme
11.2021 - 03.2022

High School Diploma -

Immanuel-Kant-Gymnasium
Luca Schmiedigke