Luca Maiorana
Summary
Dynamic and dependable professional with a proven track record in the hospitality and retail sectors, notably with Venues Live. Excelled in enhancing customer satisfaction through interactive communication and expert knowledge of products. Demonstrated exceptional time management and teamwork abilities, contributing to significant service quality improvements.
Overview
2
2
years of professional experience
Work History
Hospitality Worker
Venues Live
07.2023 - 02.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Retail
The Reject Shop
07.2022 - 11.2023
- Collaborated with team members to meet daily sales goals through upselling salon services and retail products.
- Balanced multiple priorities effectively while working under tight deadlines in a fast-paced retail setting.
- Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
- Increased retail sales through expert knowledge of various skincare products and their benefits.
Education
Bachelor of Advanced Science (Pre Medicine) - Medicine
University of Technology Sydney
Higher School Certificate (HSC) -
St Vincent's College
Ashfield, NSW09-2024
Skills
- Interactive communication skills
- Approachability
- Friendly, positive attitude
- Time management
- Dependable and responsible
- Excellent communication
Accomplishments
College Captain
Australian Defence Force Long Tan Youth Leadership Award
2023 Macquarie University Emerging Leaders Award
Bronze Duke of Edinburgh Award
Timeline
Hospitality Worker
Venues Live
07.2023 - 02.2024
Retail
The Reject Shop
07.2022 - 11.2023
Bachelor of Advanced Science (Pre Medicine) - Medicine
University of Technology Sydney
Higher School Certificate (HSC) -
St Vincent's College
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