Lucas Ardle
Ingham,Australia
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments like McDonald's. Excelled in customer service and teamwork, enhancing customer engagement and collaboration efficiency. Demonstrated leadership by improving service quality, mastering menu memorization, and driving performance improvement. Proven ability in safe food handling and problem-solving, contributing to significant operational enhancements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Mcdonalds Ingham
Ingham, QLD
10.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Cafe Worker
McDonald's Mildura
Mildura, VIC
07.2024 - 09.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
Crew Member
Mcdonalds Mildura
Mildura, VIC
12.2023 - 09.2024
Receptionist
Babinda Taskforce
Babinda, QLD
04.2023 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Retail Worker
Babinda Best Buys
Babinda
06.2023 - 09.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Crew Member Cook
McDonalds
Innisfail, QLD
09.2021 - 09.2022
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
Volunteer
Cootharinga North Queensland Abilities First
Babinda, QLD
06.2023 - 07.2023
- Assisted with special events and programs.
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Customer Engagement
- Taking Orders
- Flexible Schedule
- Safe Food Handling
- Leadership Qualities
- Drive-Thru Operations
- Food Preparation
- Store Opening and Closing
- Order Management
- Performance Improvement
- Menu Memorization
- Cooking
- Food Running
- Beverage Preparation
Certification
Certificate 2 in business
Timeline
Crew Member
Mcdonalds Ingham
10.2024 - Current
Cafe Worker
McDonald's Mildura
07.2024 - 09.2024
Crew Member
Mcdonalds Mildura
12.2023 - 09.2024
Retail Worker
Babinda Best Buys
06.2023 - 09.2023
Volunteer
Cootharinga North Queensland Abilities First
06.2023 - 07.2023
Receptionist
Babinda Taskforce
04.2023 - 10.2023
Crew Member Cook
McDonalds
09.2021 - 09.2022