Lucas Boctor
Hillside
Summary
Proven professional with experience at a Family Business, adept in safety awareness and customer service. Demonstrated ability to enhance practical skills and client satisfaction, fostering positive environments and building lasting relationships. Achieved high customer retention through personalized service and exceptional teamwork.
Overview
4
4
years of professional experience
Work History
Apprentice
Family Business
03.2023 - 12.2024
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned wide range of simple and complex techniques from on-the-job training.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Prepared worksite by setting up required tools and supplies.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Supported in troubleshooting problems, leading to minimal downtime and maintaining project momentum.
- Improved safety standards by consistently adhering to all workplace safety protocols and identifying potential hazards.
Barber
Personal Business
01.2021 - 11.2024
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Styled hair according to customer preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
Education
No Degree - Electro Tech
Copperfield College
Sydenham, VICSkills
- Problem-solving
- Teamwork and collaboration
- Time management
- Safety awareness
- Customer service
- Attention to detail
- Work prioritization
- Flexible schedule
- Work site organization
- Relationship building
Accomplishments
- Achieved many tasks through effectively helping with issues
- Collaborated with team of trades in the development stage
Timeline
Apprentice
Family Business
03.2023 - 12.2024
Barber
Personal Business
01.2021 - 11.2024
No Degree - Electro Tech
Copperfield College
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