Lucas Briscoe
Mudgee,NSW
Summary
I am a recently graduated student who attained the Bachelor of Arts majoring in Modern History, I am working towards undertaking a career in the office administration field, using the skills achieved by my degree. I have worked for the past four years as a customer service employee in the RSL club industry, serving the local community using both my clerical and hospitality capabilities. I have worked in small businesses predominantly in customer service and office environments
Overview
16
16
years of professional experience
Work History
Customer Service and Receptionist
Club Mudgee
11.2020 - Current
- Responsible service of alcohol.
- Working as a team member in a fast-paced environment in customer service.
- Training of new staff members in multiple areas including bar and reception.
- Managing of bookings for events and maintaining connections to the local community.
- The maintenance of documentation and data entry for memberships.
Store Clerk
Computers on the Move
01.2010 - 01.2015
- Knowledge of computer procedures and repairs.
- Packing and sending of computers and computer parts.
- Installation of computer software and hardware, including return autorisations.
- Management of customer relations and business relationships.
Deckhand and Cruise Attendant
Cruise Whitsundays
01.2009 - 01.2010
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Knowledge of safety procedures, including the responsibility of the safety of all passengers on the ferry.
- Customer service including the running of the company office and bookings.
Education
Bachelor of Arts - Modern History
Macquarie University
Sydney, NSW02.2023
Skills
- Critical Thinking
- Planning
- Project Management
- Research and Analysis
- Innovation and Problem Solving
- Data Management
- Reflective Thinking
- Digital Skills
- Data Entry
- Verbal and written communication
- Documentation And Reporting
- Organization skills
Timeline
Customer Service and Receptionist
Club Mudgee
11.2020 - Current
Store Clerk
Computers on the Move
01.2010 - 01.2015
Deckhand and Cruise Attendant
Cruise Whitsundays
01.2009 - 01.2010
Bachelor of Arts - Modern History
Macquarie University
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