LUCAS DUNNILL

• Provided exceptional customer support, resolving inquiries and enhancing satisfaction levels.
• Assisted in product promotions, driving sales through effective communication with customers.
• Collaborated with team members to streamline service processes and improve response times.
• Trained new staff on customer service protocols and best practices for sales assistance.

• Supported individual learning plans by providing tailored assistance to students with diverse needs.
• Collaborated with educators to adapt instructional materials for improved student engagement and understanding.
• Monitored student progress, documenting observations and communicating insights to teaching staff for targeted interventions.
• Facilitated group activities that promoted social skills and teamwork among students in inclusive settings.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Coaching Experience - Primary School Basketball Team

• Demonstrated strong self-motivation and personal accountability while leading a team of young athletes.
• Developed and honed excellent communication skills, both verbal and written, through regular interaction with students, parents, and school staff.
• Proven ability to quickly assimilate new information and adapt strategies to meet the evolving needs of both the team and individual players.