Lucas Elliott

Founded in 2021, my event and DJ brand has quickly established itself as a prominent name in the Glasgow dance music scene. Specialising in curated events, my team and I have hosted large club nights in world renowned venues across Melbourne, Ibiza and Glasgow. Scouted and hosted world-class DJs, bringing together a passionate audience, we consistently deliver high-energy experiences. With a commitment to creativity, we continue to push the boundaries of nightlife and music events on an international scale.

• Liaised with external stakeholders such as venue managers and artist agents to discuss planning and execution of event.
• Highly skilled in providing exceptional customer experience by focusing on attention to detail and dedication to creating memorable events.
• Strong ability to forecast, track, and adjust financial plans from inception to completion of event.
• Identified and actioned trending marketing opportunities to increase brand awareness.
• Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
• Utilised project management skills to keep events on track while meeting deadlines and staying within budget parameters.
• Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
• Ability to resolve unforeseen circumstances or changes by implementing contingency plans as needed.

• Supervised and provided support to team to ensure optimum performance.
• Trained employees in essential job functions.
• Responded to customer concerns by being friendly and knowledgeable whilst maintaining composure and professionalism.
• Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
• Handled employee-related issues to improve staff rapport, professional conduct, and overall morale.
• Responsible for managing end-of-night cash-ups, ensuring accuracy and thorough reporting.

• Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
• Responsible for onboarding new staff members, providing orientation and support.
• Participated in pre-event planning meetings, providing input on event themes and strategies for success.
• Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
• Enhanced customer satisfaction by providing timely and efficient drink orders.
• Organised facilities preparation, refreshments and entertainment for gatherings with as many as 200 guests.
• Ensured compliance with all health and safety regulations by maintaining a clean workspace and enforcing strict sanitation practices.
• Completed bar opening and closing procedures.
• Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
• Built trustworthiness, and loyalty with owners.
• Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.

• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Collaborated with sales team to identify potential upsell opportunities and expand client base.
• Negotiated contract terms with clients, securing favourable agreements for both parties.