Lucas Guerrera

• Served high customer volumes during special events, nights, and weekends.

• Performed opening and closing duties and set up for an incoming shift

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

• Verified drinking age requirements of customers by carefully reviewing photo identification.

• Kept bar presentable and well-stocked to meet customer needs.

• Followed alcohol awareness procedures for preventing excessive guest intoxication.

Tutor, 06/2023 - Current
First Education, Maroubra, NSW

• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.

• Provided homework assistance using specific curriculum and materials.

•Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

• Supported students with helpful study habits and exam strategies.

Customer Service Team Member, 08/2019 - 12/2023
KFC, Pagewood, NSW

• People Skills

• Customer Service

• Friendly, Positive Attitude

• Reliable & Trustworthy

• Good Work Ethic

• Upbeat and Positive Personality

• Adaptive Team Player

• Problem-Solving Abilities

• Attention to detail

• Multitasking and Prioritization