Lucas Hampton
Perth,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Liquor Assistant
Dan Murphys - Endeavour
10.2019 - Current
- Improved store efficiency by restocking shelves and maintaining proper inventory levels.
- Reduced out-of-stock occurrences by proactively identifying low-inventory items and submitting replenishment orders as necessary.
- Demonstrated extensive product knowledge to guide customers in making informed purchasing decisions.
- Enhanced loss prevention efforts through diligent monitoring of potential theft situations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Aided in the development of seasonal merchandising plans, strategically positioning high-demand items for optimal visibility and sales potential.
- Increased customer satisfaction by providing prompt and knowledgeable assistance with liquor selections.
- Participated in staff training sessions for updated product offerings or company policy changes.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Collaborated with team members to achieve sales goals, fostering a positive work atmosphere.
- Contributed to inventory management efforts, conducting regular counts and assisting in order placement when needed.
Retail Assistant
Maddington Village Fresh
01.2018 - 01.2019
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Volunteering
Maddington Village Shopping Centre
01.2014 - 01.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Provided assistance to other staff members with cleaning of difficult areas.
Store Assistant
Farmer Jacks Maddington
01.2012 - 10.2013
- Greeted customers entering store and offered assistance with requirements.
- Operated POS system to process payments and provide receipts.
- Handled escalated customer issues, negotiating resolutions that balanced the needs of the store and the individual client.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Answered questions about store policies and addressed customer concerns.
- Worked with loss prevention in monitoring shopper behavior.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Apprentice Stonemason
Stewart Stonemason
01.2011 - 07.2011
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Honed strong communication, problem-solving and organizational skills while completing tasks and working with team.
- Prepared worksite by setting up required tools and supplies.
- Utilized newly acquired skills by taking on increasingly complex assignments over time.
Education
No Degree -
Southern River College
Gosnells, WASkills
- Organizational abilities
- Adaptability and Resilience
- Store Cleanliness Maintenance
- Cash handling proficiency
- Loss prevention awareness
- Sales Techniques Mastery
- Friendly and Helpful
- Adaptable and Flexible
- Team Cooperation
- Team Leadership
- Stocking and Replenishing
- Relationship Building
Recommendations
Manager.
Rachel Wolff
Rachel.Wolff@danmurphys.com.au
Contact Number
0400447832
Timeline
Liquor Assistant
Dan Murphys - Endeavour
10.2019 - Current
Retail Assistant
Maddington Village Fresh
01.2018 - 01.2019
Volunteering
Maddington Village Shopping Centre
01.2014 - 01.2018
Store Assistant
Farmer Jacks Maddington
01.2012 - 10.2013
Apprentice Stonemason
Stewart Stonemason
01.2011 - 07.2011
No Degree -
Southern River College
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