Lucas Johnson
Warrnambool,VIC
Summary
A reliable Manager that was successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on tight timelines. Empowering leader with great communication and collaboration abilities demonstrated over 1 year of management performance. But most importantly a reliable staff member who understands the hospitality Business/customer service with 3- years of experience, and can bring a lot to any workplace
Overview
2
2
years of professional experience
Work History
Bartender
Mid City Motel
01.2023 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Shift Manager
McDonald's
03.2022 - 12.2022
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Dealt with end of day cash count and deposit of over $2000
Crew Memeber
McDonald's
07.2021 - 03.2022
- Helped customers complete purchases, locate items and join reward programs.
- Greeted over 150 patients per day.
- Maintained cash drawer of $1000 or more per shift.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Quickly and carefully took customers orders with great accuracy
Kitchen Hand/Frount of House
BrightBird Cafe
03.2021 - 07.2021
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Skills
- Amazing cleaning skills
- Managing Employee Relations
- Focused and Committed
- Safe Work Methods
- Staff Management
- Food and Beverage Management
Timeline
Bartender
Mid City Motel
01.2023 - Current
Shift Manager
McDonald's
03.2022 - 12.2022
Crew Memeber
McDonald's
07.2021 - 03.2022
Kitchen Hand/Frount of House
BrightBird Cafe
03.2021 - 07.2021
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