Lucas Marques

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies
• Established and maintained positive working relationships with staff and customers.
• Monitored and addressed staff attendance issues.
• Developed performance goals and objectives for staff.
• Greet and acknowledge customers in a timely manner
• Assist customers with sales enquiries and product selection
• Ensure high levels of customer satisfaction through excellent sales service
• Design advice (where required)
• Maintain outstanding store condition and visual merchandising standards
• Assist with stock transfers and stock ordering
• Receipt of payment using the POS system
• Assist with damaged stock and warranty claims
• Assist in the receipt of new shipments
• Pick/packing orders for customers

• Physically fit, healthy and strong
• Able to demonstrate machinery operation skills
• Flexible and motivated with an eye for detail
• Good communicator and take pride in their work
• Able to keep records and administration documents
• Honest, friendly and reliable
• Be able to work cooperatively within a team environment

• Product knowledge.
• Client acquisition and retention.
• Goal setting and forecasting.
• Closing sales.
• Written and verbal communication.
• Self-motivation.
• Organization.
• Time management.

- Record and action support tickets

- Assist in the installation, configuration, and maintenance of computer systems, networks, and software.

- Provide basic technical support to staff, troubleshooting hardware and software issues.

- Monitor system performance and report any irregularities.

- Participate in regular IT training and development sessions.

- Maintain accurate records of all IT equipment and software licenses.

- Assist with the setup of new workstations and user accounts.