Lucas Martins
Earlwood,NSW
Summary
Experienced Crew Trainer with 3 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Hardworking, adept, active listener and ability to pick up skills in little amounts of time. Able to adapt and work proficiently under pressure or in timed conditions to ensure that all targets and aims are met.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
05.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Decreased OEPE timers by 14 seconds
- Managed over 45 employees
- Taught new team members correct procedures for all areas of operations.
- Delivery (truck) - crew trainer duties further involve unloading pallets of inventory biweekly (roughly $20,000 worth), ensuring that all inventory received matches and corresponds with what was ordered. Manual labour
Education
High School Diploma -
Rosebank College
Sydney11.2023
Skills
- Policies and Procedures
- Continuous Improvement
- Team Leadership and Supervision
- Performance Evaluation
- Delegating Work
- Training Tools and Resources
- Active Listening
- Processing Payments
- Workplace Safety
- Storage Organization
- Quality Control
- Loading and Unloading
Timeline
Crew Trainer
McDonald's
05.2021 - Current
High School Diploma -
Rosebank College
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