Lucas Pountney
Palm Beach,Queensland
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
Work History
Team Member
Coles Express
03.2022 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Lazer Tag Host
Red Scorpion Lazer Tag
06.2021 - 01.2022
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm.
Education
Bachelor of Science - Biomedical Sciences
Griffith University
Gold Coast, QLD03.2026
Diploma of Business - Business
Prestige Training Services
Gold Coast, QLD12.2021
Skills
- Equipment Operation
- Workplace Safety
- Cleaning
- Complaint Resolution
- Customer Service
- Cash Handling
- Teamwork and Collaboration
- Flexible Schedule
Timeline
Team Member
Coles Express
03.2022 - Current
Lazer Tag Host
Red Scorpion Lazer Tag
06.2021 - 01.2022
Bachelor of Science - Biomedical Sciences
Griffith University
Diploma of Business - Business
Prestige Training Services
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