Lucas Such
Mulbring,Australia
Summary
Highly motivated and encouraging, excelling as a manager in the mental health space. Talents lie in coordinating and delivering safe, timely, effective, efficient, and client-centered care. Strong interpersonal and communication skills ensure that every individual receives the utmost support and attention they deserve.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
FLOURISH AUSTRALIA
01.2022 - 03.2024
- Demonstrated ability to lead, supervise and support a diverse team of Site Managers and mental health workers.
- Overseeing a variety of different Mental Health funded programs across multiple sites in the New England and Hunter region. Programs include Mental Health outreach Services, Group funded programs, 24-hour Accommodation programs (HASI PLUS & Supported Independent Living), Assisted Discharge Program and NDIS funded programs.
- Effectively and professionally managing stakeholders internally and externally. Managing, developing and maintaining key partnerships with internal and external stakeholders including Hospitals, the Department of Communities and Justice, Corrections, Housing, Government bodies and community services.
- Managing a budget of over 2 million dollars across all Flourish Australia Mental Health programs in the Hunter and New England Region and overseeing contract obligations are being executed.
- Complying with and carrying out workplace health and safety for all staff, consumers, and community visitors.
- Managing end to end recruitment process of programs and campaigns, supporting diversity and inclusion initiatives and retention. Ensuring that we have the right person for the role.
- Managing, developing and leading all aspects of service delivery in the form of Mental Health outreach services and Accommodation services.
- Promoting and expanding the services and programs in the Hunter and New England region.
- Providing training and supervision for Team Coordinators and staff.
- Ability to write and review professional performance reports for a variety of key stakeholders including NSW Health and Government bodies (including Ministry of Health).
Support Coordinator
FLOURISH AUSTRALIA
02.2020 - 01.2022
- Experience building rapport with clients with complex mental health illness in long-term hospital and forensic institutions.
- Working with Morisset and Mater Hospital Clinical Treating teams to assist clients with discharge and transition from hospital to the community. Attended clinical reviews, discharge meetings and transition meetings. Understanding the risks associated with each discharge from Hospital to the community and ensuring transitioning to a safe environment with wrap-around supports.
- Experience advocating for individuals with a mental health illness.
- Managing a large and complex caseload.
- Extensive knowledge of the NDIS and National Disability Health Standards.
- Managing and supporting complex clients through crisis situations including homelessness, hospital admissions/discharge and the legal system.
- Networking and maintaining relationships with NSW Health and community services including Hospitals, Corrective services, housing providers, Public Guardianship and Treating Teams.
- Organising and leading collaborative care meetings with a variety of stakeholders.
- Experience writing case review reports and professional and reports to NSW Health, community services and Government bodies.
Mental Health Case Worker
FLOURISH AUSTRALIA
06.2017 - 03.2020
- Building connections with people accessing Flourish Australia services, NSW Health services and community stakeholders.
- Evaluating client progress using instruments/ assessments such as CANASS, IRP, LCQ and RAS.
- Attending clinical reviews at Community Mental Health and local hospitals.
- Networking with NSW Health, treating teams and community services including hospitals, corrective services, housing and public guardianship.
Education
Honours - Psychology
GRIFFITH UNIVERSITY
11.2016
Bachelor - Psychology
GRIFFITH UNIVERSITY
11.2015
Skills
- Leadership
- Strong people management skills Proven experience in managing managers and staff to execute good program outcomes
- Communication
- Ability to think laterally, prioritise, take initiative, maintain confidentiality, and execute sound judgement in a high-pressure environment overseeing complex programs, staffing issues and budgets Maintaining key partnerships with internal and external stakeholders, including Hospitals, the Department of Communities and Justice, Housing, Government bodies and community services
- Strong written and verbal skills, including sending professional emails, report writing, and chairing internal and external stakeholder meetings
- Time Management
- I balanced full-time studies, writing my thesis dissertation, university practical placement and full-time tennis coaching in 2016 I work within tight deadlines and a fast-paced environment in my current role as Manager at Flourish Australia
- Proficiency with technology
- Proficiency with technology and have a good workable knowledge of databases Working remotely, the ability to use the Microsoft Office Suite, including Outlook, Teams (Zoom) Excel, Word and PowerPoint are essential in my role
- Negotiation and Advocacy
- Excellent understanding of how to negotiate and advocate with multiple service systems in New South Wales to support the needs of clients and families
- Team leadership
- Time management
- Decision-making
Certification
MACQUARIE UNIVERSITY, Online: Microcredential Manawari Aboriginal Cultural Safety Training, February 2025 – April 2025
Timeline
Manager
FLOURISH AUSTRALIA
01.2022 - 03.2024
Support Coordinator
FLOURISH AUSTRALIA
02.2020 - 01.2022
Mental Health Case Worker
FLOURISH AUSTRALIA
06.2017 - 03.2020
Bachelor - Psychology
GRIFFITH UNIVERSITY
Honours - Psychology
GRIFFITH UNIVERSITY
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