Lucas Vasconcelos Pinheiro Teles
Dee Why
Summary
I am a dedicated Electronics Technician with hands-on experience in repairing a wide range of mobile devices, including iPhones and Samsung smartphones. In my current role, I manage daily repairs, oversee inventory of parts, and provide training to new team members. I take pride in my ability to learn quickly, adapt to new technologies, and work efficiently in fast-paced environments while maintaining a strong focus on customer satisfaction. My goal is to contribute to the success of the company by applying my technical expertise, expanding my skills, and delivering high-quality repairs that exceed customer expectations. I am excited about the opportunity to join a team that values professional growth and exceptional service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mobile Phone Technician
Assurant
04.2024 - Current
- Repair between 20 to 40 devices daily, iPhone and Samsung models, ensuring quick turnaround and high-quality standards
- Manage a vast inventory of parts ensuring all necessary components are readily available
- Train new employees in repair techniques, safety protocols, and company procedures
- Continuously learn and adapt to new repair methods and technologies introduced by the company
- Deal with 3rd party repairers sending devices that we don’t fix in house ensuring seamless coordination and tracking throughout the process
- Manage a team with 10 repairers, assigning tasks, providing guidance on repairs and ensuring daily responsibilities are met efficiently
Dog Walker
Pet Solution
07.2023 - 04.2024
- Ensured the safety and well-being of pets during walks, providing exceptional care to maintain client satisfaction
- Managed schedules efficiently to handle multiple clients daily
Warehouse Assistant
Salty Crush
04.2023 - 07.2023
- Performed picking and packing tasks with accuracy and efficiency
- Assisted with inventory management and stock replenishment in a fast-paced environment
Education
High School Diploma -
Objetivo
Sao Paulo01.2015
Skills
- Device Repairs: Skilled in diagnosing and repairing mobile phones, including battery and screen replacements, reglass and other hardware fixes, with precision and efficiency
- Stock Management: Proficient in using Excel to manage repair parts inventory, ensuring sufficient stock levels and allocating parts to team members effectively
- Customer Service: Experienced in delivering professional support
- Team Collaboration: Skilled in training and mentoring new employees, contributing to a collaborative and productive work environment
- Languages: Native Portuguese speaker with professional proficiency in English
Training
- Hardware Cell Phone Mobile Repair & Microsoldering (2024) – Completed January 2025
- Samsung Mobile Repair Training – Completed January 2025
- Mobile Phone Technician Team Management & Workflow Optimization (In-house) – Completed June 2024
- Inventory Management for Mobile Repair Parts (In-house) – Completed August 2024
Additional information
- Visa: Full working rights in Australia
- Availability:2 weeks’ notice
- Interests: Technology, learning new repair techniques, and customer service.
Certification
- Hardware cell phones mobile repair & Microsoldering (2024) - Completed January 2025
Timeline
Mobile Phone Technician
Assurant
04.2024 - Current
Dog Walker
Pet Solution
07.2023 - 04.2024
Warehouse Assistant
Salty Crush
04.2023 - 07.2023
High School Diploma -
Objetivo
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