Lucas Walz

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• Responded to customer requests for products, services, and company information.
• Played key role in developing customer loyalty program, which significantly improved customer engagement.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Delivered prompt service to prioritize customer needs.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.

*Organised and managed stock, Ensuring inventory was well

maintained and readily available.

*Conducted regular cleaning and upkeep of the premises to ensue a safe and welcoming environment.

*Assisted with various operational tasks as needed to support business functions.