Lucas Dante Argentaro
Bullaburra,NSW
Summary
Revenue-focused Restaurant Manager at La Famiglia Pizzeria & Bar, specializing in driving sales through strategic upselling, exceptional customer engagement, and personalized service. Proven ability to boost average check size, maximize repeat business, and implement cost-effective strategies that enhance profitability. Strong leadership in team collaboration, problem-solving, and operational efficiency to optimize revenue growth."
Overview
3
3
years of professional experience
Work History
Restaurant Manager
La Famiglia pizzeria and bar
Wentworth Falls , NSW
01.2023 - Current
- Encouraging team members to engage customers and make personalized recommendations to enhance the dining experience and boost sales.
- Training staff to upsell and provide exceptional service increases check averages.
- Ensuring high-quality service, which increases customer satisfaction, and repeat business.
- Controlling food and labor costs ensures profitability without compromising quality.
Customer Service Representative
Mitre 10 hardware store
Blackheath, NSW
01.2024 - 09.2025
- Thoroughly documented inquiry details to enhance future sale opportunities.
- Conducted regular follow-up calls with customers after resolving their issues.
- Enhanced sales performance through pitching solutions tailored to the customers needs, improving conversion rates.
- Strengthened connections and rapport with customers, driving return engagement.
Education
High School Diploma -
Katoomba Highschool
Katoomba, NSW09-2024
Skills
- Innate internal and external drive
- Target-driven mindset
- Teamwork and collaboration
- Encouraging and supportive
- Building rapport
- Customer service
- Problem-solving skills
- Product Knowledge
- Feature and consultative selling
- Trustworthy and dependable
Affiliations
- I am a consistent gym-goer. Health is everything to me, and one of my main focuses is diet, recovery, strength, and flexibility capabilities. Personal image is very important to me; the ability to appear composed, mature, and professional is a must.
- Learning, some of my favorite hobbies include chess, reading predominantly historical and financial literature, and language learning (currently studying Italian and Spanish).
Languages
English
Native/ Bilingual
Spanish
Elementary
Italian
Limited
Timeline
Customer Service Representative
Mitre 10 hardware store
01.2024 - 09.2025
Restaurant Manager
La Famiglia pizzeria and bar
01.2023 - Current
High School Diploma -
Katoomba Highschool
Similar Profiles
Luke BrowningLuke Browning
Line Cook at La Famiglia Pizzeria & RestaurantLine Cook at La Famiglia Pizzeria & Restaurant
Morgan RosinMorgan Rosin
Waiter at Bar La Torre, Pizzeria La MarchesaWaiter at Bar La Torre, Pizzeria La Marchesa
Samantha KellySamantha Kelly
Cashier/Front of House Employee at Mia Famiglia Restaurante And PizzeriaCashier/Front of House Employee at Mia Famiglia Restaurante And Pizzeria