Lucia Colosimo
Elwood,VIC
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Eager Receptionist Administrator maintains consistently amiable interactions with colleagues and clients. Constantly evangelizes for internal policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Paid Internship
Assistant To A Criminologist
03.2023 - 09.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Retail Assistant
Goodbyes
01.2022 - 10.2022
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Receptionist Administrator
Area Design PTY LTD
02.2021 - 01.2022
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
Retail Store Manager
Better Backs Australia PTY LTD
03.2019 - 02.2021
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Waitress
The Tamper Trap Brighton
01.2018 - 09.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Education
Bachelors - Criminal Psychology
RMIT University
Melbourne, VIC05.2025
Skills
- Analytics
- Presentations
- Report Writing
- Recordkeeping
- Attention to Detail
- POS System Operation
- Guest Relations
- Merchandise Strategizing
- Goal Setting
- Order Accuracy
- Safe Food Handling
fashion design
- studied textiles in VCE, and i absolutely loved it. I have a passion for clothes, styling and designing, and am motivated to launch my own fashion label in the near future,
Additional Information
REFERENCES:
Better Backs Australia PTY LTD, Dean Jacobs- 0431088861
Area Design PTY LTD, Sam Chiodo -0411303251
Long term, incredibly close family friend - Kerry Armstrong 0411205613
Timeline
Paid Internship
Assistant To A Criminologist
03.2023 - 09.2023
Retail Assistant
Goodbyes
01.2022 - 10.2022
Receptionist Administrator
Area Design PTY LTD
02.2021 - 01.2022
Retail Store Manager
Better Backs Australia PTY LTD
03.2019 - 02.2021
Waitress
The Tamper Trap Brighton
01.2018 - 09.2018
Bachelors - Criminal Psychology
RMIT University
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