Hi, I’m
Lucia Hughes
Bateau Bay
Summary
Business professional prepared for this role, bringing wealth of experience in operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability.
Overview
37
years of professional experience
Work History
Self Employed
Owner Sailor and Belle Cafe
03.2024 - 11.2025
Job overview
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Enhanced customer service protocols, improving client satisfaction and retention rates.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Managed day-to-day business operations.
Self Employed
Owner La Coastal Lifestyle
05.2023 - 03.2024
Job overview
- Opened my own Homewares store . Selling Gifts /Homewares and Coffee.
- Managed daily business operations, ensuring efficiency and adherence to quality standards.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Cultivated relationships with suppliers to improve product quality and service delivery.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed day-to-day business operations.
- Merchandised the shop to create a welcoming environment
Freedom Furniture
Freedom Furniture
11.2021 - 04.2023
Job overview
- Employed to sell furniture that was on display .
- Learnt all the products from researching through the website and going through the Inventory
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Bellyfish Cafe
Sous Chef
04.2020 - 10.2021
Job overview
- Supervised kitchen staff, ensuring adherence to safety and sanitation standards.
- Developed and executed seasonal menus, enhancing guest satisfaction through innovative dishes.
- Trained junior chefs in culinary techniques and kitchen operations, fostering skill development.
- Collaborated with front-of-house team to ensure seamless service and timely food delivery.
- Monitored inventory levels, placing orders to maintain optimal stock for high-demand items.
Avoca Surf House
Head Chef
11.2019 - 03.2020
Job overview
- Developed and implemented seasonal menus to enhance dining experiences and reflect local cuisine trends.
- Supervised kitchen staff, ensuring adherence to food safety standards and efficient workflow management.
- Collaborated with suppliers to source high-quality ingredients, optimizing cost while maintaining menu quality.
- Trained and mentored junior chefs, fostering skill development and promoting teamwork within the kitchen.
The Boathouse Group
Sous Chef
11.2018 - 11.2019
Job overview
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Conducted regular kitchen inspections to uphold cleanliness and organization standards.
- Resolved customer complaints regarding food quality or service promptly and professionally.
- Implemented cost control measures, reducing waste while maintaining quality of ingredients.
Education
Hunter Design School Newcastle, NSW
from Interior Design
01-2019
Port Macquarie Tafe Port Macquarie, NSW
from Commercial Cookery Cert 3
10-1993
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Operations management
- Staff management
- Team oversight
- Staff hiring
- Business administration
- Hiring and staffing
- Profit and loss analysis
- Decision-making
- Teamwork and collaboration
- Team leadership
Timeline
Owner Sailor and Belle Cafe
Self Employed
03.2024 - 11.2025
Owner La Coastal Lifestyle
Self Employed
05.2023 - 03.2024
Freedom Furniture
Freedom Furniture
11.2021 - 04.2023
Sous Chef
Bellyfish Cafe
04.2020 - 10.2021
Head Chef
Avoca Surf House
11.2019 - 03.2020
Sous Chef
The Boathouse Group
11.2018 - 11.2019
Hunter Design School
from Interior Design
Port Macquarie Tafe
from Commercial Cookery Cert 3
Similar Profiles
MARGOT CLAIRMARGOT CLAIR
Medical Translator | English to French at Self EmployedMedical Translator | English to French at Self Employed
GRAEME GALLAGHERGRAEME GALLAGHER
Panelbeater and Spraypainter, Cowley's Hire at Self EmployedPanelbeater and Spraypainter, Cowley's Hire at Self Employed
Felicia GudinoFelicia Gudino
CNA, HHA, MA Hospice Nursing Assistant and Caregiver at Self employedCNA, HHA, MA Hospice Nursing Assistant and Caregiver at Self employed
Dylan AndersonDylan Anderson
Professional Gaming Coach at self employedProfessional Gaming Coach at self employed
Karen NicolKaren Nicol
Care Service Employee at Retire AustraliaCare Service Employee at Retire Australia