Lucia Muhindo
Werribee,Vic
Summary
I, Lucia am eager to be apart of an environment where I'm able to positively influence the environment, wanting to make a better place where customers are able to be influenced by their surroundings.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Crew Memeber
Guzman Y Gomez
02.2023 - 12.2024
- Provided exceptional customer service to enhance guest experience.
- Operated cash register efficiently, handling transactions accurately.
- Assisted in food preparation and maintained cleanliness of work area.
- Collaborated with team members to ensure timely order fulfillment.
- Followed safety protocols and hygiene standards consistently during shifts.
- Adapted quickly to changing priorities in fast-paced environment.
- Participated in training sessions to improve product knowledge and skills.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Able to go over 25 mini burritos in 20 minutes
- Was able to complete general meals in under 4 minutes
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Crew Memeber
McDonald's
10.2021 - 01.2023
- Operated cash register efficiently, handling transactions accurately.
- Assisted in food preparation and maintained cleanliness of work area.
- Collaborated with team members to ensure timely order fulfillment.
- Assisted in training new crew members on operational procedures and restaurant policies.
- Able to ,make over 100's of meals in the course of 25 minutes
- Resolved customer complaints promptly, turning negative experiences into positive outcomes through effective communication skills.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
Education
Associate of Science - Engineering
Swinburne University of Technology
Melbourne, VIC12.2026
High School Diploma -
Manor Lakes P-12 College
Manor Lakes, Wyndham Vale 10.2024
Skills
- Problem-Solving
- Teamwork and Collaboration
- Excellent Communication
- Multitasking Abilities
- Flexible and Adaptable
- Planning and Coordination
- Attention to Detail
- Self-Motivated
- Analytical and Critical Thinking
- Organization and Time Management
- Cultural Awareness
Languages
Swahili
Native or Bilingual
Timeline
Crew Memeber
Guzman Y Gomez
02.2023 - 12.2024
Crew Memeber
McDonald's
10.2021 - 01.2023
Associate of Science - Engineering
Swinburne University of Technology
High School Diploma -
Manor Lakes P-12 College