Lucia Sassi
Adelaide Hills
Summary
Eager to transition into a new field, Leveraging costumer service experience and dedication to delivering outstanding results. Ready to use and develop new skills in a new work environment.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
AMCAL Pharmacy
05.2024 - Current
- Helping costumers locate specific products and find solutions for their needs such as creams, vitamins and medication
- Packing medications for patients and providing delivery services for these patients
- General retail and stock management using computer skills on excel and email
- Answer telephones and provide information about order status, store hours and pharmacy procedures.
- Greeting customers and respond to questions with friendly, knowledgeable assistance.
- Demonstrate professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Cashier
AMPM Petrol Station
05.2023 - 10.2023
- Worked independently during shifts
- Assisted customers with fuel tank filling
- Operated sale system for payments
- Sold snacks, drinks, car accessories
- Greeted customers entering store and responded promptly to customer needs.
- Managed time efficiently in order to complete all tasks within deadlines.
Kitchen Hand
Aldgate Pub
01.2021 - 07.2021
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Prepared Drinks and deserts independently
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Occasionally served Food and Beverages to tables
Education
Year 12 -
Heathfield High School
Heathfield, SA01.2023
Skills
- Point-of-sale system
- Organizational skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Active listening
- Customer care standards
- Attention to detail
- Creativity
Timeline
Pharmacy Assistant
AMCAL Pharmacy
05.2024 - Current
Cashier
AMPM Petrol Station
05.2023 - 10.2023
Kitchen Hand
Aldgate Pub
01.2021 - 07.2021
Year 12 -
Heathfield High School
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