Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luciano Carlos Stravalaci

Townsville

Summary

A talented and self-motivated person, with a successful track record in the Food and Hospitality Industry. Great attitude, passionate about Service, commitment to work, learning and constant improvement in all professional areas. Looking for a permanent position towards keeping professional career development in Australia into the Aged Care and Disability Industry.

Overview

16
16
years of professional experience

Work History

Lifestyle Facilitator

Abbacare Australia Pty Ltd
07.2023 - Current
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Inspected equipment and facilities for signs of wear or damage impacting safety.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Quality Control Inspector

Coles Group
10.2022 - Current

Casual Position (20 hours a week)

  • Check Fresh Production Products Quality.
  • Examined products for imperfections and defects.
  • Conduct reports for each product.
  • Effective communication with management and other company departments.
  • Resolve issues with reject consignments.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Comply with Safety policies and procedures.
  • Work in a hostile environment.

Reference: Dale Hilton

0424352794

Store Manager

Tobin Fish Tales
06.2020 - Current

Permanent Part Time Position (Over 30 hours a week)


  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, and store opening and closing procedures.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.


Reference: Renae Tobin (Owner)

0419744499

admin@tobinfishtales.com

Disability Support Worker

Diane Haines
08.2022 - 01.2023

Full Day Position - 24hs


  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Kept accurate records for client files and handled related paperwork.
  • Stay overnight on site to assist client when required.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Kept detailed daily logs with care actions, patient behaviours, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Reference: Diane Haines

0437394384

Assistant Baker

Baker D North
01.2022 - 10.2022

Full Time Position (38 hours a week)


  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Work in preparation during early mornings.
  • Make sure that Savoury range products are made to High Standards in time and manner.
  • Use machinery in accordance with the manufacturer's instructions.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Analyzed customer preferences to design and create tailored products.

Reference: Dimitri Pittion-Rossillon (Owner)

0408410442

info@bakerdnorth.com


Chef De Partie

Watermark Restaurant
01.2020 - 06.2020

Full Time Position (48 hours a week)


  • Maintained well-organized mise en place to keep work consistent.
  • Rotated stock to use items before expiration date.
  • Operated all kitchen equipment safely to prevent injuries.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Complied with portion and serving sizes as per restaurant standards.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Seeking feedback to improve individual skills.

Reference: Davide Vallieri

0498630101

Sous Chef

Island Adventures Pty Ltd
09.2015 - 12.2019

Full Time Position (40hs a week)


  • Acted as head chef when required to maintain continuity of service and quality.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Coordinated with team members to prepare orders on time.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Set up and broke down kitchen for service.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Evaluated food products to verify freshness and quality.
  • Collaborated with staff members to create meals for large banquets.
  • Coordinated with vendors to order supplies and maintain high quality standards.
  • Planned promotional menu additions based on seasonal pricing and product availability.

Reference: Nazarena Juarez (0411275947)

Cook

Merivale Group (Coogee Pavillion)
03.2015 - 06.2015

Full Time Position (40 hours a week)


  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Cook

Burger Project
11.2014 - 03.2015

Full Time Position (40 hours/ week)


  • Maintained food safety and sanitation standards.
  • Work effectively in daily service.
  • Use food preparation tools in accordance with the manufacturer's instructions.
  • Receive and stock goods.
  • Able to work in a flexible timetable
  • Work effectively during the busy shifts.


Chef / Owner

Il Cheff
08.2009 - 11.2014

Business open Monday to Sunday (Lunch and Dinner)

  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Planning and cooking.
  • Placed orders to restock items before supplies ran out.
  • Assisted with menu development and planning.
  • Disciplined and dedicated to meeting high-quality standards.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Menu planning for daily food service and special events.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Responsible for creating a good working atmosphere, coordinating and motivating the Food Service staff.
  • Work with team members to design a process to accomplish a profitable business.
  • Rostering and payment load of staff.
  • Excellent track record in customer satisfaction.

Cook

El Toto Asador Boutique
01.2008 - 07.2008

Full Time Position (40 hours/ week)


● Prepare all food items in a hygienic and timely manner.

● Arrange sauces and supplementary garnishes for the allocated station.

● Restock all items as required throughout the shift.

● Responsible for high quality meal production.

● Maintain a prepared and sanitary work area at all times.

● Notify Chef in advance of likely shortages.

● Constantly use safe and hygienic food handling practices.

● Stock controlling and receipt of suppliers/deliveries.

● Standing 100% during duty time.

● Demonstrated ability to communicate clearly and efficiently with patrons and staff.

● Able to work efficiently in a team environment.

● Perform extra responsibilities as requested by the Chef, Sous Chef or Kitchen Manager.

Education

Certificate III in Individual Support (Ageing) - Health (Aged Care)

TAFE North QLD
Townsville, QLD
06.2023

Advanced Diploma - Hospitality Management

Frontier Education
06.2018

Diploma - Hospitality Management

TAFE North QLD
Townsville, QLD
12.2017

Certificate IV in Commercial Cookery - Hospitality

FMEDGE
Sydney, NSW
02.2017

Specialised Certificate in Haute Cuisine

Alta Cocina
Rosario, Argentina
12.2008

Skills

  • Manage Operations
  • Business Leadership
  • Multitasking and Organization
  • Inventory Tracking and Management
  • Disciplinary Enforcement
  • Staff Training
  • Safety and Security Enforcement
  • Improve Performance
  • Time Management
  • Customer Service
  • Process Improvement

Languages

Spanish
Native or Bilingual
Italian
Elementary

Timeline

Lifestyle Facilitator

Abbacare Australia Pty Ltd
07.2023 - Current

Quality Control Inspector

Coles Group
10.2022 - Current

Disability Support Worker

Diane Haines
08.2022 - 01.2023

Assistant Baker

Baker D North
01.2022 - 10.2022

Store Manager

Tobin Fish Tales
06.2020 - Current

Chef De Partie

Watermark Restaurant
01.2020 - 06.2020

Sous Chef

Island Adventures Pty Ltd
09.2015 - 12.2019

Cook

Merivale Group (Coogee Pavillion)
03.2015 - 06.2015

Cook

Burger Project
11.2014 - 03.2015

Chef / Owner

Il Cheff
08.2009 - 11.2014

Cook

El Toto Asador Boutique
01.2008 - 07.2008

Certificate III in Individual Support (Ageing) - Health (Aged Care)

TAFE North QLD

Advanced Diploma - Hospitality Management

Frontier Education

Diploma - Hospitality Management

TAFE North QLD

Certificate IV in Commercial Cookery - Hospitality

FMEDGE

Specialised Certificate in Haute Cuisine

Alta Cocina
Luciano Carlos Stravalaci